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Go to SolutionUnable to start the bluetooth stack service
Ever since a couple of weeks ago, every time I start my Dell XPS15 I get a BTTray error message saying:
ERROR: Unable to start the Bluetooth stack service.
When I check device manager, no errors are shown.
I updated the Bluetooth drivers to the latest version, but the error is still there.
Any ideas?
Jesse L (retired)
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Posted January 29th, 2018 07:00
steefd,
Perform the following information below.
Type devmgmt.msc in the run box and click OK button. Expand category “Bluetooth Radios”, right click on one bluetooth device and select Uninstall. ... After uninstalling the drivers, update the driver.
Choose your system and OS installed from the link below to download and reinstall the driver.Jesse L (retired)
Scott Dell Laptop
1 Message
124348
2
Posted March 18th, 2018 19:00
I have exactly the same issue on my Dell XPS laptop, starting about 7 days ago. Please help.
GadgetMedic
1 Message
124115
1
Posted April 16th, 2018 21:00
Same here, uninstalled, reinstalled, updated drivers, tried everything I could. No luck. Mine started about the same time as the original poster. It has to be a driver problem or a Windows update issue, and many people in my office have the same exact problem.
SurrealBlue2
1 Message
93879
2
Posted May 1st, 2018 21:00
worked instantly.
Thank you for taking the time to post the solution to this issue.
srfritsche
1 Message
93181
1
Posted May 16th, 2018 12:00
This same error started appearing at start up a few days ago on my XPS 13 (9350). Followed the advice of Rowzee, and the issue is now resolved. Thanks for posting your suggestion.
TonyStarkXPS
1 Message
92975
2
Posted May 22nd, 2018 11:00
Uninstalling the WIDCOMM bluetooth driver worked! Finally got my Bose QuietControl 30's connected to my XPS-15! Thanks!
Rowzee
2 Posts
144115
102
Posted May 1st, 2018 03:00
I've encountered the same error. In my case it was really an annoyance - all BT devices worked, but occasional BSOD due to btwaudio.sys. Tried updating drivers, etc. multiple times. Finally found a solution which worked for me (XPS13 Windows 10). I went to 'add / remove programs' and towards the end found WIDCOMM bluetooth driver. I removed it and system has been fine ever since.