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Cookiewich

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3 years ago

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Cookiewich

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1 Message

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July 7th, 2022 10:00

WD19 Replacement Cable

There was a plastic piece that broke inside the cable port and it not longer charges. How do I get a replacement cable for the dock? 

  • techsuper

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    24 Posts

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    Posted February 28th, 2024 22:54

    Hello, yes, they show upgrade options, but good luck finding a part number!
    I have found dell Very Difficult in many ways, their techs can’t even understand the hieroglyphics used in the product specs!

    regards, Brent 

    https://www.dell.com/support/kbdoc/en-us/000127539/upgrading-the-wd19-dock-with-the-cable-module-customer-kit