kingdragos

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6 years ago

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kingdragos

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1927

May 18th, 2020 13:00

XPS 13 9343, screen

My Dell XPS 13 9343 2015 with Windows 10 sometimes does this when I open it. But after I close it and open it again it works just fine. Or sometimes it happens if I wake it up instantly after he goes to sleep mode image 

  • Child_of_Bhaal

    1 Rookie

    20 Posts

    1764

    1

    Posted May 18th, 2020 14:00

    Could be a driver issue, but those lines to me could indicate a hardware fault. Run the LCD Built-in Self-Test.

  • kingdragos

    1 Rookie

    4 Posts

    1695

    0

    Posted May 23rd, 2020 10:00

    another update: i checked again and saw more driver updates, after updating it solved the lines.

  • kingdragos

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    4 Posts

    1715

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    Posted May 23rd, 2020 04:00

    i just finished the test and everything is good, I'll update the drivers

  • kingdragos

    1 Rookie

    4 Posts

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    Posted May 23rd, 2020 06:00

    update: i installed the dell support service and updated the drivers, now it only happens sometimes when I restart my laptop, it doesn't affect performance, doesn't happen when the laptop is on, i think reinstalling windows will solve it, but it's not irritating and happens rarely.