Freezing is probably related to Intel UHD graphics driver.  To confirm:  whenever your computer freezes, try the windows driver reset; press Win + Ctrl + Shift + B simultaneously.  If the system becomes responsive, culprit confirmed!

Unfortunately, resetting the driver only works for a few seconds.  That can let you get a graceful shutdown, but doesn't fix the problem!

So what now?   Dell has published its latest drivers as version 32.0.101.7077_A12.  You can also get the latest drivers straight from intel , which shows as version "101.7088"

When I first confirmed the graphics driver was at fault, Device Manager told me I was on version 32.0.101.7084  (ahead of Dell's drivers).  I attempted to install 101.7088 (intel's latest), and somehow I ended up with 101.7077 (same as Dell's drivers).   Still I am 3 weeks without freezing, so I welcome the confusing black magic.

Best of luck to the other freezing sufferers.

I have also been having the same issues, with the same exact model. I am covered under Dell warranty, but several repeated attempts have led to no fixes. The only thing that temporarily fixed this problem was redownloading Windows 11, but after three months, the same problem came back. 

Same problem with me too, I even freshly installed windows 11. No luck.

Does dell even care about it's users. I saw a lot of forums with same issue. I am really upset about the software support of their premium product. In future I would never suggest Dell to anyone. 

Appreciate the response and the helpful tips. Unfortunately, none of these worked for me.  Once it freezes, that's it. I've waited for quite a while for something to respond before being forced to restart this. I can't close out of any programs or open up the task manager once it freezes, even after waiting several minutes. Computer repair functions suggest everything is fine. No malware issues. Sometimes I can go a couple of hours before it freezes. One time, it froze up on the login screen. There doesn't seem to be any rhyme or reason why it freezes. Tried using different browsers with no luck.

Don't know how to monitor everything while I'm using it to see what is going wrong. Any tips there? Should I set up another monitor to it, so I can see the task manager, for example, while I'm using it?

I have been having the same exact problem with my XPS 15 9510. I love the laptop but I can't have it freezing up every time, especially when working on something important. might have to sell the laptop. 

I ended up paying to have Dell try and fix it. They spent two hours working on it remotely and it hasn't frozen yet in the week since. Trying to figure out what exactly they did, but I keep missing the callback. I'll update here if I find out.

Hi! could you please share some updates? I have the same crazy problem and I was not able to fix it by my own ... but before paying I would like to know if you solved the problem by contacting Dell. Thanks a lot!

Link to update drivers.

The lady was hard to understand, but I believe she said she cleaned up some files on the computer (not sure what that entailed) and updated our drivers. I always checked updates on the system settings, and reverted back to previous driver installs through the settings on the computer, but apparently some driver updates have to be installed through the dell support website. Hasn't crashed on me since she worked on it.

I have exactly the same problem since recently. now I know that I`m not alone..

I think the issue has started to happen since the bios update at the end of jan 2023, so maybe this is related... if anyone else knows what exactly "Drivers" has to be "updated" to resolve this?