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alekei

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5 years ago

A

alekei

1 Rookie

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16 Posts

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1120

March 21st, 2022 10:00

xps 9575 cannot run radeon graphics programm

hello i have an xps 9575 . after installing windows 11 i cant lauch the radeon graphics software .is there a connection between them? tried updating still the same

  • Mary G

    6 Operator

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    Posted March 21st, 2022 11:00

    Get the windows 11 drivers and software updates you need from Dell.

    Support for XPS 15 9575 2-in-1 | Drivers & Downloads | Dell US

     

     

  • ejn63

    12 Elder

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    Posted March 21st, 2022 12:00

    This model is not on the list of supported systems for Windows 11 (and the CPU isn't on Microsoft's supported list either).  

    Your best option is to continue using Windows 10 on the system.

    https://www.dell.com/support/kbdoc/en-us/000187485/dell-computers-tested-for-upgrade-to-windows-11#XPS-NB-W11

  • DELL-Chris M

    Community Manager

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    Posted March 24th, 2022 04:00

    Much confusion here because the model is listed incorrectly. alekei has the XPS 15 9575 2-in-1, not the XPS 15 9575.

    The XPS 15 9575 2-in-1 is validated for Windows 11. (Note: only with select Intel 8th Generation Processors, check Microsoft's PC Health Check app for eligibility)

    The XPS 15 9575 is not validated for Windows 11.

    Capture.JPG


    DELL-Chris M (old account)

    #IWork4Dell

  • alekei

    1 Rookie

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    Posted March 27th, 2022 05:00

    already updated every driver. read more carefully my initial post

  • alekei

    1 Rookie

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    Posted March 27th, 2022 05:00

    it is listed . it  recommended it that i update the windows otherwise i wouldnt do it ...

  • alekei

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    Posted March 27th, 2022 05:00

    sooo now that you replied to the others how about we deal with my problem . it is not if my machine is listed for windows 11 it is why cant i open the  radeon graphics program. should i keep waiting for an answer?