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• 18 Area-51 AA18250, spacebar not lighting up but supposed to!

  Started By

  D

  DarkAliens

  Jan 27, 2026

  Alienware

  Last response by

  ThomasAAT

  9 months ago

  173

  0

  27

• m17, Windows 11, keyboard lighting issue

  Started By

  D

  DaleTwardosky

  Jan 31, 2026

  Alienware

  DaleTwardosky

  updated

  9 months ago

  44

  0

  0

• m18 R1 AMD - Critical Boot Freezes requiring BIOS Reflash & ACPI Errors (USB4/GPP2)

  Started By

  U

  urioTV

  Jan 31, 2026

  Alienware

  urioTV

  updated

  9 months ago

  52

  0

  0

• AW510H headset doesn't show in AWCC

  Started By

  S

  Sifujon

  Jan 22, 2026

  Alienware

  Last response by

  Sifujon

  9 months ago

  99

  0

  4

• m18 R1, cannot update BIOS

  Solved

  Started By

  S

  Starkeeper87

  Aug 25, 2025

  Alienware

  Last response by

  1_king_down

  9 months ago

  200

  0

  10

• m15 R2, RTX 2070 GPU clock stuck at 300 MHz

  Started By

  B

  bakamer

  Dec 30, 2025

  Alienware

  Last response by

  DELL-ChrisM2

  9 months ago

  66

  0

  2

• 17 R5, AC plugged in but not charging

  Started By

  J

  Jclark823

  Jun 17, 2020

  Alienware

  Last response by

  evolucion8

  9 months ago

  4K

  0

  6

• m17 R5, sudden shut down during gaming, then AC plug not recognized

  Solved

  Started By

  D

  DavefromCA

  Mar 29, 2025

  Alienware

  Last response by

  evolucion8

  9 months ago

  410

  0

  3

• Product Request: Ultra-Slim 14" Configuration – RTX 5090 "Efficiency-Tuned" for per-watt Performance, AI & VRAM

  Started By

  A

  AdrianAAB

  Jan 7, 2026

  Alienware

  Last response by

  Idreaus

  9 months ago

  75

  0

  2

• Area-51m R1, how do you get rid of the dim?

  Started By

  PI

  Palindrome Intuition

  May 16, 2024

  Alienware

  Last response by

  r0b0nd7

  9 months ago

  208

  0

  2

• 16X Aurora AC16251, support page is gone

  Started By

  T

  trom666

  Jan 21, 2026

  Alienware

  Last response by

  trom666

  9 months ago

  77

  0

  9

• m15 R2, AWCC 69JY1

  Started By

  S

  shurlock3

  Aug 10, 2025

  Alienware

  Last response by

  groverok

  9 months ago

  116

  0

  7

• m15 R2, AWCC 5.X download links are missing

  Solved

  Started By

  AA

  Azzam-A-

  Jan 17, 2026

  Alienware

  Last response by

  DELL-ChrisM2

  9 months ago

  181

  1

  13

• m18, error

  Started By

  U

  user_80008e

  Jan 22, 2026

  Alienware

  Last response by

  user_80008e

  9 months ago

  56

  0

  2

• m15 R2, AWCC's "Incompatable software detected"

  Started By

  AA

  Azzam-A-

  Jan 22, 2026

  Alienware

  Azzam-A-

  updated

  9 months ago

  55

  0

  0