I want so secure erase the internal storage on a few Dell Edge Gateway 5000 devices. All these Edge Gateways have LiteOn J8-L1064-11 M.2 2260 64 GB drives. They are running the latest BIOS update, from december 2024. It seems there are no firmware updates for the LiteOn M.2 drives.

When trying to secure erase these drives from the UEFI BIOS (with 'Security → Master Password Lockout' disabled, obviously) the process fails and BIOS logs an 'Undefined event code 0x038081EA' error in 'System Logs → BIOS Events'.

There is no obvious way to suspend these devices from GParted Live or Ubuntu, so I cannot unfreeze these drives and follow an alternative route to wipe them using either hdparm or nvme commands. I prefer not removing these drives to power cycle them, if there is a way to suspend those IoT gateways.

Thanks!

Browse By Board

Internet of Things

Gateways & Embedded PCs

Dell Embedded Box PC 5000 3 amber LED flashes followed by 3 green LED flashes

Embedded PC 3000 error LED codes

Dell Edge Gateway 3001 Core 16 BIOS update

[Edge Gateway 5000] cannot secure erase internal storage

Embedded PC 3000 power up issue

Dell Gateway 5000 with Ubuntu Core 16 sim card issue

[Edge Gateway 5000] ePSA confirmation window 'blinks' after finishing the quick hardware scan

[Edge Gateway 5000] "Key Storage" option repeated twice in BIOS 'Security → TPM 2.0 Security'

mPCIe card not recognised in Embed box 5000

Embedded Box PC 5000 PCIE Riser Adaptor

secure connect gateway - cannot connect to the Dell backend

Edge Gateway 3001 Windows -> Ubuntu

Can't send data secure connect gateway

Can I use the Edge Gateway 3200 as a "box" PC

Dell 3000 series replacing 3G only modem to one supporting 4G/LTE

Dell Support Resources

Latest Solutions

No conversations found!