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10731
September 14th, 2021 10:00
Alert! Keyboard initialization failure
There have been no posts on this subject in quite some time. Some of the older posts claimed the keyboard worked after booting. Mine didn't. It turns out the keyboard itself was bad. After replacing it the problem went away.
I tend to think of keyboards as something so simple they never fail. Not so. If you run into this problem and have another keyboard try it.
It turns out my Dell keyboard would work on my Mac so there must be something the computer is looking for to tell it is there and connected. It did find my Mac keyboard okay.
What tipped me off was I got the same alert whether the keyboard was plugged in or not. That led me to suspect a keyboard failure.
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r72019
6 Professor
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5.3K Posts
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September 14th, 2021 12:00
Is it a bluetooth keyboard on an Aurora R10 Ryzen Edition?
RoHe
10 Elder
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45.2K Posts
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September 16th, 2021 13:00
@rbpeirce Try clearing BIOS to delete the stored keyboard error, and that may make the original keyboard work again, especially if it's Bluetooth.
You didn't mention your PC model, but many Dell PCs have the option "Don't report keyboard errors" in BIOS setup that defaults to "Disabled", so BIOS always reports keyboard errors. So you might try Enabling that option. Note: Enable it after you clear the old error, because resetting BIOS will Disable the option to report keyboard errors again...
rbpeirce
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September 16th, 2021 14:00
I wasn't looking for questions/answers. I just wanted to point out that a keyboard can fail, which most people don't think of. Mine did and everything works fine since replacing it.
r72019
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September 16th, 2021 15:00
Cool, I was only mentioning that because this issue sometimes happens with the Aurora R10 Ryzen and Bluetooth keyboards. Your keyboard may in fact be perfectly fine, just not working correctly with your desktop. Especially since it works fine with your other pc.
r72019
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September 16th, 2021 20:00
Unfortunately, this comes up here too, and from what has been reported I don't believe the R10-12 have that option.
RoHe
10 Elder
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45.2K Posts
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September 16th, 2021 20:00
@r72019 Next time you encounter this issue with any keyboard, BT or not, on an Aurora system, clear BIOS to delete the keyboard error and disable reporting keyboard errors, assuming that's a BIOS option on the specific model.
I've told other users to do exactly that on various XPS and Inspiron models and that solves the prob.
P.Vasilev
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1 Message
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December 20th, 2024 07:58
Alert! Keyboard initialization failure.
not recognising day and time. All errors recorded day/time
00/00/00
00:00:00
Mwebbf7592f
1 Rookie
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1 Message
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July 23rd, 2025 16:54
Clearing the BIOS is all fine and dandy unless you can’t enter your pin to unlock the computer to be able to clear the BIOS, and repeatedly striking F2 on the keyboard doesn’t work either with this error as the keyboard “doesn’t exist”. I’m leaning towards a new keyboard too, but if the keyboard needs a driver installed to operate, then it seems that it renders the computer useless…