1 Rookie

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4 Posts

5169

February 28th, 2021 09:00

Aurora R10, One week old...EP_Exception_Header

Should I just delete this App? From what I've read, it's an ongoing issue.

1 Rookie

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4 Posts

March 6th, 2021 07:00

Problem is still not fixed. I’ll just ignore this useless app.

8 Professor

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7.1K Posts

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29.7K Points

February 28th, 2021 11:00

Which application is giving you that error message?

8 Professor

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5.3K Posts

February 28th, 2021 11:00

There may be a conflict between the alienware app and killer control center.  Try disabling gamefast in the killer control center.

1 Rookie

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4 Posts

March 1st, 2021 08:00

My Alienware app

8 Professor

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5.3K Posts

March 1st, 2021 09:00

"Well, that worked! Thanks for your expertise. 

But why would I want to keep Gamefast shut off in exchange for My Alienware app? Why not just fix the app?"

It takes them a while to Patch software incompatibilities, if they do decide to.  First it has to be brought to their attention, then if they do decide to patch, it probably depends too on the urgency and other factors (e.g., will it damage the system like a bad BIOs update vs. is it a smaller inconvenience, also is the system still being sold vs discontinued, etc.) 

 

 

 

1 Rookie

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4 Posts

March 1st, 2021 09:00

Well, that worked! Thanks for your expertise. 

But why would I want to keep Gamefast shut off in exchange for My Alienware app? Why not just fix the app?

 

March 5th, 2021 02:00

I made it an exception/app allowed by Killer and it works great now.

March 5th, 2021 02:00

That worked perfect and I made it an exception in the app and it works fine now. Thank you!!

5X

1 Message

March 11th, 2021 14:00

How did you do this?

 

April 8th, 2021 18:00

So, how do I add it as an exception.  I couldn't see the option in killer control centre

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