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4079

August 24th, 2018 06:00

Aurora-R7, Replacement Part 3117, Lighting System

I cannot find the alienware aurora r7 lighting connector (part # 31117 or SA_006_02 I think) on the case that connects to the removable side panel lighting system. Can someone please point me in the right direction to get one ordered?

Thank you!

 

EDIT: Added pic of part31117.jpg

8 Wizard

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17.1K Posts

August 24th, 2018 09:00

Yes, over the years ... other Aurora R5/R6/R7 owners have occasionally posted about those fragile contact-pins getting damaged.

After you get the new part installed (with perfect contacts), try to always:
- Properly align and fully seat the bottom of cover in lower groove
- Press the top of cover straight towards machine, snapping into place
- Don't be in a hurry and don't force it
- If it doesn't feel right ... remove slightly and start over

I usually do any cover removal/re-installs with power OFF.

 

3 Posts

August 24th, 2018 10:00

Yeah those pins/contacts are delicate. Do you happen to know where I can order a part?

8 Wizard

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17.1K Posts

August 24th, 2018 11:00


@Mo0se wrote:

Yeah those pins/contacts are delicate. Do you happen to know where I can order a part?

@DELL-Chris M should see this an get you a DPN . If a part exists separately, he can find the part number. :Cool:

3 Posts

August 24th, 2018 12:00

Thank you!

Community Manager

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56.9K Posts

August 24th, 2018 13:00

31117 is not appearing in the parts tool as a separate part. Page 30 shows us that 31117 is included with the right side cover? Look on that side cover for part number NDP7T. You should also private message Alienware - Rodrigo to get further assistance.

8 Wizard

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17.1K Posts

August 26th, 2018 10:00


@Mo0se wrote:

 

EDIT: Added pic of part


Your looks repairable.

Carefully re-form that end-pin ... with a magnifying-glass, plenty of light, and needle-nose pliers ... obviously with power-off and unplugged. 

1 Message

December 15th, 2018 19:00

did you ever find a place to buy this? I broke one of the tabs off today replacing the power supply

1 Message

October 14th, 2019 12:00

I need to purchase this part as well.  Please some one help me.  Dell chat was less than helpful even when I sent them a clear picture of this part.  

1 Message

May 15th, 2020 19:00

Did you get the part. if yes where?

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