I haven't looked at the drive in your model but most drives had a small hole in the front that you can insert a small pin or straightened paper clip to manually reject the disc. Many times after the manual eject it will work OK.
Problem could also have been the disc inserted was jammed in or worse if the discs have paper labels a piece of the paper label flaked off and is causing the jam (NEVER use paper labels).
I have had the same problem on my Area51 R4. Often the CD will not eject from the drive when I press the eject button. I looked on line for a solution and the only one that works is a shortcut created on my desktop which I click on to eject the CD. It works every time. I created it using the instructions here: https://www.howtogeek.com/howto/windows-vista/create-a-shortcut-or-hotkey-to-eject-the-cddvd-drive/
1. I inserted my first disk and to my surprise the disk wouldnt load and the drive would keep trying to eject. It wouldnt come out of the drive. i tried the eject button, going into explorer and ejecting it, deleting the upper and lower filters (which caused me to reset my computer because it wouldnt boot up). I tried to uninstall the device through device manager. I dont really know what to do. If anyone has any fix on this it would be helpful.
Optical Drive: HL-DT-ST-DVDRWBD CT30N
2. So i wanted to start backing up my dvd collection so i can declutter and sell them.
1. IIRC, that just a baby laptop optical. My experience is that those slim drives are not very durable.
2. Depending on the laws in your country, it might be legal to copy a genuine commercially-pressed DVD-Video disc ... for your own purposes ... as long as you are still the owner of the original.
However, this is something else. I certainly would not be advertising and admitting to it.
Yes, the drive is sound. I had exactly the same problem when I replaced the drive with another one, just to test. Does the Area51-R4 have a separate, "software controlled eject-button" ... that needs a driver to work?
I do not know. It did not come with one installed. Mat**bleep**a DVDRWBD UJ167AM
Edit: This forum does not like the spelling of that make of drive :)
I could not eject a DVD data disk through the OS, it gave an error, and the eject button on the front of the PC would not work either. I could view the contents of the disk, but I could not eject. Eventually I got it working partially.
I searched the web and tried suggested fixes from Dell. I went to Dell.com, Product Support site I put in my service tag, and clicked the Drivers & Downloads tab to see if there was an updated driver for the drive. There wasn't a new one, but there was one released 30 Jul 2015 for Dell Optical Drive Software Eject Driver. I'm sure that's the driver I already had, but it was pretty specifically named and I thought it couldn't hurt to re-install. I re-installed the driver and rebooted. Once the OS came up I tried to eject again. It did not work.
Next I went to the Dell.com, Product Support site again, and clicked on the Diagnostics tab. I chose "Custom Component Test", selected check box for "Disc drive" and ran the test. The test started, I heard the optical drive spin and a few test ran. Within a couple minutes the disk ejected, and I was prompted to insert a disk.
I was curious about what the issue was so I thought why not. I followed the instructions... to a point. I inserted a cd, it ran a test, then it ejected. It asked for another type of disk, I inserted that, the test ran and ejected. It asked for another type that I didn't have near me, I cancelled. It asked me for another and another. At this point, I've seen the drive eject 3 times and I opted to cancel the remainder of the test. I viewed the complete results to see if there was anything useful. The results showed these test completed and passed. DRAM Test, Flash ROM Test, Main IC Test, OPU Test, and Spindle Test. The test that followed were Seek test and read compare test, most of which I had cancelled.
I'm not sure why the drive would not eject before or why it started working during the diagnostic. At this point it's partially fixed. I can eject the drive through the OS, but the eject button on the front of the PC is not working.
fireberd
9 Legend
•
33.4K Posts
0
December 12th, 2018 03:00
I haven't looked at the drive in your model but most drives had a small hole in the front that you can insert a small pin or straightened paper clip to manually reject the disc. Many times after the manual eject it will work OK.
Problem could also have been the disc inserted was jammed in or worse if the discs have paper labels a piece of the paper label flaked off and is causing the jam (NEVER use paper labels).
davidmoore
61 Posts
0
December 12th, 2018 15:00
I have had the same problem on my Area51 R4. Often the CD will not eject from the drive when I press the eject button. I looked on line for a solution and the only one that works is a shortcut created on my desktop which I click on to eject the CD. It works every time. I created it using the instructions here:
https://www.howtogeek.com/howto/windows-vista/create-a-shortcut-or-hotkey-to-eject-the-cddvd-drive/
Tesla1856
8 Wizard
•
17.4K Posts
0
December 12th, 2018 16:00
1. IIRC, that just a baby laptop optical. My experience is that those slim drives are not very durable.
2. Depending on the laws in your country, it might be legal to copy a genuine commercially-pressed DVD-Video disc ... for your own purposes ... as long as you are still the owner of the original.
However, this is something else. I certainly would not be advertising and admitting to it.
Tesla1856
8 Wizard
•
17.4K Posts
0
December 12th, 2018 16:00
If Windows can eject it always, then that sounds like the drive might be mechanically OK.
Does the Area51-R4 have a separate, "software controlled eject-button" ... that needs a driver to work?
davidmoore
61 Posts
0
December 13th, 2018 06:00
Yes, the drive is sound. I had exactly the same problem when I replaced the drive with another one, just to test.
Does the Area51-R4 have a separate, "software controlled eject-button" ... that needs a driver to work?
I do not know. It did not come with one installed.
Mat**bleep**a DVDRWBD UJ167AM
Edit: This forum does not like the spelling of that make of drive :)
Re6ecca
1 Message
0
December 26th, 2019 14:00
I could not eject a DVD data disk through the OS, it gave an error, and the eject button on the front of the PC would not work either. I could view the contents of the disk, but I could not eject. Eventually I got it working partially.
I searched the web and tried suggested fixes from Dell. I went to Dell.com, Product Support site I put in my service tag, and clicked the Drivers & Downloads tab to see if there was an updated driver for the drive. There wasn't a new one, but there was one released 30 Jul 2015 for Dell Optical Drive Software Eject Driver. I'm sure that's the driver I already had, but it was pretty specifically named and I thought it couldn't hurt to re-install. I re-installed the driver and rebooted. Once the OS came up I tried to eject again. It did not work.
Next I went to the Dell.com, Product Support site again, and clicked on the Diagnostics tab. I chose "Custom Component Test", selected check box for "Disc drive" and ran the test. The test started, I heard the optical drive spin and a few test ran. Within a couple minutes the disk ejected, and I was prompted to insert a disk.
I was curious about what the issue was so I thought why not. I followed the instructions... to a point. I inserted a cd, it ran a test, then it ejected. It asked for another type of disk, I inserted that, the test ran and ejected. It asked for another type that I didn't have near me, I cancelled. It asked me for another and another. At this point, I've seen the drive eject 3 times and I opted to cancel the remainder of the test. I viewed the complete results to see if there was anything useful. The results showed these test completed and passed. DRAM Test, Flash ROM Test, Main IC Test, OPU Test, and Spindle Test. The test that followed were Seek test and read compare test, most of which I had cancelled.
I'm not sure why the drive would not eject before or why it started working during the diagnostic. At this point it's partially fixed. I can eject the drive through the OS, but the eject button on the front of the PC is not working.
System: Alienware Area-51 R2
OS: Windows 10 Pro, build 18362
Drive Type: HL-DT-ST DVD+-RW GS40N