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Alienware M17x R4 Speakers sound Blown
recently bought a Alienware M17x and the speakers sound blown, I haven't listened to them up at full volume i noticed it when i played some Simon And Garfunkel (and others that's just what i happened to listen before i posted this) and all i could hear out the left speaker was what i could only describe as a farting sound where the bass should be.
i have tried to turn the bass settings down from the default and get no improvement.
Is there anyone out there with the same problems or would this equal a dell engineer to come out and replace the speakers?
Dell-Rajesh R
3.3K Posts
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December 2nd, 2012 19:00
Hi keiren black,
Known good speakers:
Check with a known good speakers, connect either a head phone or speakers and check if the same issue persists.
I recommend running diagnostics on the computer (restart the computer by holding the FN and the power button).Check the quality of sound during the test.
Awaiting your response!
NataliaatAW
835 Posts
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December 3rd, 2012 10:00
Hey Keiren black,
If you use headphones, is the sound better?
What BIOS version are you running?
ian dalm
61 Posts
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February 12th, 2013 17:00
I am having this same issue. Headphones work fine but speakers sound blown. The problem comes and goes but is happening more often.
keiren black
4 Posts
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February 13th, 2013 01:00
hey all, i actually got this sorted turns out i have the care/warranty plan and they cam out and replaced it at my work. and yes when i use headphones the sound was better but i do have very high quality headphones. as for bios the latest i updated it when i got the laptop.
DELL-Kanndy M
55 Posts
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February 13th, 2013 09:00
I'm glad our techs were able to take care of your system.
Feel free to post here if anything else happens. Take care!
ian dalm
61 Posts
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February 14th, 2013 06:00
Keiren, are you using optical toslink adapter with the sp/dif port? The problem I experience seemed to begin after I started using this with the headphones. I'm curious if you use one of these and if you've had the issue again. Also did they just replace the speakers or the motherboard?
keiren black
4 Posts
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February 14th, 2013 06:00
hey Ian nope i haven't used the sp/dif port on my laptop at all. They just came out and replaced the speakers it took all of half an hour and it was a professional job i have to say, using all the appropriate safety equipment to protect the laptop. What i did notice was it was a certain frequency that made the distorting sound. So i think it was the actual driver that was damaged some how. But it is all fixed now thanks to the support team
Parentevan
1 Message
0
May 1st, 2013 03:00
My laptop is doing the EXACT same thing out of the left speaker. Had the speakers replaced last week under warranty, but it still sounds blown.
keiren black
4 Posts
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May 2nd, 2013 03:00
My brother had the same problem and they came back out and changed the sound card or the motherboard i cant quite remember. Give them another call and explain that you have had the speakers replaced and they will hopefully fix the issues.
Also i would try and get some .FLAC music files and play them, as they are least likely to have any distortion on them as it could be the quality of the music files that are causing the distortion.
Hope this was helpful