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1839

November 6th, 2020 16:00

17 R4, won’t boot up

Hello I have a really big problem with my computer since yesterday I reset my computer and started downloading games from the Microsoft store then I woke up my computer got stuck since I grabbing it after I let it in rest mode then i force shut down my computer and now my computer won’t start the RGB lights will turn on the funds will turn up as well and my power button will start blinking red and blue please help me since tomorrow I have online classes.

9 Technologist

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6.1K Posts

November 7th, 2020 04:00

Hi @Jorge21  look at the Alienware 17 R4 Diagnostic Table to see what your power button light code is telling you. Reseating the RAM card(s) might be all that is required to fix your laptop. 

6 Operator

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4K Posts

November 7th, 2020 04:00

I would suggest contacting Dell for a quote to repair the computer. Please click on the links below for additional information. 

Expired Warranty Hardware Support

How to arrange an 'Out of Warranty' repair on your Dell ...

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