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Alienware 15R3 - swollen battery, damaged body
All of a sudden today after 2 years and some months of having the laptop, the body cracked open by the pressure of a defective swollen battery. I think this is highly dangerous as the slightest damage to the swollen battery can allow oxygen to get into the lithium battery which can lead to self inflammation or explosion.
The plastic cracked due to the pressure which shows the power involved here.
I spend some money on this device and have a hard time understanding why Dell uses life-threatening components or does not do enough quality checks to save the health of their customers.
I hope Dell finds a satisfactory way to deal with this issue. Obviously, more customers of Dell have similar cases to report.
AdrianG001
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May 17th, 2021 03:00
Remove and dispose of the battery immediately -- it is indeed a safety hazard.
All lithium cells that don't have metal shells (which is what you'll find in most notebooks these days) can swell when they are at the end of their useful lives. It's not Dell-specific - it's just a downside to the technology used.
The swelling doesn't take place overnight - the thing to do at the first sign of it is to replace the battery before it swells enough to damage the system. The first sign is usually a trackpad that becomes difficult to press, or that appears stiff. There's usually ample warning before serious danger arises.