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June 2nd, 2019 15:00
Area-51m R1, disk usage keeps going to 100%
I've just receive my new Alienware Area 51M laptop and installed windows 10 and the first thing I notice is the Disk Usage in Task Manager keeps going to 100% for periods of time causing the laptop to slow down. Looking through the Task Manager it doesn't show any programs using an obscene amount of disk. This is my first major gaming laptop and i'm unsure whether or not something could be wrong. Any help would be appreciated.
Specs:
1TB (+8GB SSHD) Hybrid Drive
16GB (2x 8GB) DDR4 at 2400MHz
NVIDIA(R) GeForce RTX(TM) 2060 6GB GDDR6 (OC Ready)
9th Generation Intel Core i7-9700 (8-Core, 12MB Cache, up to 4.7GHz w/ Turbo Boost)
If any other specs are needed please ask.
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Alienware - Rodrigo
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4.4K Posts
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June 3rd, 2019 18:00
Hi,
Check the link below to view a support video regarding this issue. For further assistance, send us your Service Tag via a PM, so we can investigate further.