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545
February 5th, 2023 08:00
Area-51m R2, AWCC missing CPU information
Alienware Area-51m R2
Hi, Command Center doesn't display CPU information, pressing overclock button take to FUSION screen.
Fusion screen displays only GPU. What is the problem? Is it possible that every Command Center update has issues?
I'm using Alienware Area-51m R2 with Windows 11 with all updates.
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crimsom
7 Technologist
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6.1K Posts
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February 5th, 2023 08:00
Hi @GMGUnderground when Microsoft Store is installed on the operating system, AWCC automatically gets updates when it is open. You have to wait with AWCC open, for AWCC to make the update connection.
crimsom
7 Technologist
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6.1K Posts
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February 5th, 2023 08:00
Hi @GMGUnderground welcome to this free user-to-user Alienware laptop discussion forum.
Please note that Microsoft Store provides the AWCC additional features. Make sure that Microsoft Store is installed on the Alienware Area-51m R2, Windows 11.
GMGUnderground
3 Posts
0
February 5th, 2023 08:00
There is nothing on the Microsoft store if I search for AWCC
FrancoDT
1 Rookie
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6 Posts
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February 6th, 2023 15:00
Do you have Memory Integrity turned on in Core Isolation of Windows security? CPU and Memory info won't display if that or Virtual Machine Platform is on. You have to turn them off and reboot to get those displays.
jkeifer3
1 Rookie
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119 Posts
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February 7th, 2023 06:00
Hi GMGUnderground. You may have to do what I did and that was to do a complete reinstallation of AWCC. The file I used was named "Alienware-Command-Center-Application-Full-Installer_WP3YC_WIN_5.5.37.0_A00. I don't have the link to it but it did fix a couple of problems I had with AWCC.
crimsom
7 Technologist
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6.1K Posts
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February 7th, 2023 10:00
Hi @FrancoDT thank you for sharing that there is an application conflict that stops full installation of AWCC Fusion. Have removed and then after a few days, installed AWCC and the Fusion application was installed at the same time. Very strange that AWCC Fusion struggles to install on some laptops.
The Alienware Area-51m R2 Alienware Command Center Application is currently version 5.5.37.0, A00. Alienware Command Center Application | Driver Details | Dell US.
GMGUnderground
3 Posts
0
February 7th, 2023 12:00
I tried, but it still doesn't work. Thank you