AWCC causing WMI Provider Host CPU

Question

This is AWCC version 6.6.14.0, Windows OS 26100.3323, x14 R2. WMI Provider Host constantly at around 6% CPU. Not sure when it started, noticed it a couple weeks ago likely after AWCC update. WMI provider host is top of my CPU list now. If I uninstall AWCC, the issue goes away. (I would love to be able to roll back to an earlier AWCC version as well, but Dell no longer seems to provide the full install to do that.) May not be relevant but I do see bursts of these errors in event log WMI-Activity where PID 14604 = AWCC.SCSubAgent.exe: Id = {00000000-0000-0000-0000-000000000000}; ClientMachine = <deleted>; User = NT AUTHORITY\SYSTEM; ClientProcessId = 14604; Component = Unknown; Operation = Start IWbemServices::ExecQuery - root\cimv2 : SELECT * FROM Win32_Process WHERE ProcessId = 17960; ResultCode = 0x80041032; PossibleCause = Throttling Idle Tasks, refer to CIMOM regkey: ArbTaskMaxIdle

mattyb3 · Accepted Answer

You can install previous AWCC 6 versions.

Go to the Drivers and Downloads page for your x14 R2, filter the driver search for Applications and you'll see two options for AWCC. There is the Standard and the Full Installer. Hit the down arrow to the right on one of them and you will see 'Older Versions' highlighted in blue. Select that and you will see a list of the previous AWCC 6 versions that you can install.

You will probably need to use Revo Uninstaller to properly remove the current version.

Floopnoggle · Answer

@mattyb3​ Got 6.5.9 full install and that fixed the problem, thank you! Dell clearly have a bug in 6.6.14 i hope next update fixes it.

mattyb3 · Answer

@Floopnoggle​ Excellent, glad that worked out for you.

Alienware

Was this post helpful?