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April 26th, 2024 17:39

Dual monitor issue

This happen just about every 30 seconds.

the laptop is still on, just the monitors go dark. Help

Community Manager

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54.3K Posts

April 29th, 2024 14:26

To receive assistance from Dell support agents they need to first verify the ownership and warranty status. Click the blue "Get Help Now" on the right to start a private live chat session. Share the private Laptop Service Tag with them.

Before our users can assist, they need more data from you =
* What specific monitor models?
* What specific Laptop PC model?
* What operating system?
* List all of the available video out ports on the GPU/video card and how it is connecting to the two monitors

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