Unsolved
1 Rookie
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1 Message
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16
Dual monitor issue
This happen just about every 30 seconds.
the laptop is still on, just the monitors go dark. Help
Unsolved
1 Rookie
•
1 Message
0
16
This happen just about every 30 seconds.
the laptop is still on, just the monitors go dark. Help
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DELL-Chris M
Community Manager
Community Manager
•
54.9K Posts
0
April 29th, 2024 14:26
To receive assistance from Dell support agents they need to first verify the ownership and warranty status. Click the blue "Get Help Now" on the right to start a private live chat session. Share the private Laptop Service Tag with them.
Before our users can assist, they need more data from you =
* What specific monitor models?
* What specific Laptop PC model?
* What operating system?
* List all of the available video out ports on the GPU/video card and how it is connecting to the two monitors