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195

February 24th, 2021 05:00

Help

02C712B3-039C-48BA-AE33-AD5EC9CB36F2.jpeg

What’s wrong with my laptop? It started doing this everytime i play..i tried everything uninstall and install drivers,factory reset.

12 Elder

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31K Posts

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153.8K Points

February 24th, 2021 05:00

Start with the screen diagnostics.  Hold the D key through powerup.  Do the test screens show the same fault?

 

9 Technologist

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6.1K Posts

February 24th, 2021 06:00

Hi @Gamer41  what system do you have and what type of Dell warranty do you have?

Image shows GPU has failed. If a recent purchase (inside the first 30 days from Dell invoice date), you get new replacement. If outside the first 30 days, you get repair.

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