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March 30th, 2024 03:13

G15, new ram, keyboard blinks

I have a Dell G15 laptop and i put new ram in and the only thing that happens is the keyboard blinks. I put the old ram in and it works perfectly fine. Any suggestions?

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4.7K Posts

March 30th, 2024 03:46

The suggestion is to provide your system model, the new RAM you used, and pattern of blink codes. 

A G15 5515 will support DDR4 while a G15 5520 will support DDR5.

(edited)

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March 31st, 2024 23:35

@Chino de Oro​ i have a Dell G15 5511. I bought 2 sticks of T-force DDR4 3200 1.2v ram CL22. When I put it in my computer I get 5 white blinks followed by 2 yellows. 

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4.7K Posts

April 1st, 2024 00:12

2 amber, 5 white indicates invalid memory installed.  That said, the memory from Team Group was not accepted by your G15 laptop.  It could be incompatible profile if using XMP.

Source from well know seller whom provides guarantee to work and will provide full lifetime support warranty such as Crucial https://www.crucial.com/compatible-upgrade-for/dell/dell-g15-gaming-(5511)

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April 1st, 2024 00:23

@Chino de Oro​ Thank you so much, I thought I had the right thing. Will definitely go through crucial next time. 

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