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Wizardlips

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3 years ago

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Wizardlips

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May 2nd, 2024 13:14

Keyboard and trackpad issues

This product is absolute garbage. I can not believe that Dell has yet to come up with a solution that will make my keyboard and trackpad work consistently when i turn on the computer. $3500 to have a literal paperweight sitting on the desk. This is my second Alienware and I will not buy another. 

  • DELL-Chris M

    Community Manager

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    56891 Posts

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    Posted May 2nd, 2024 14:03

    To receive assistance from Dell support agents they need to first verify the ownership and warranty status. Click the blue "Get Help Now" on the right to start a private live chat session. Share the private Service Tag  with them.

    Before our users can assist, they need to know which specific Alienware Laptop model.


    DELL-Chris M (old account)

    #IWork4Dell