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Go to Solutionm15 R1, Alienware Update stuck in an operation
Hi everyone, I have run into an issue regarding the Alienware Update software. Whenever I am trying to check if any update is available, it says, "Warning: An operation is currently in progress. Please wait until it completes." And the operation is stuck at 10% since morning. I am attaching a screenshot of the window. Can anyone please help me fixing this issue? Thanks in advance!
6063
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Posted September 7th, 2020 10:00
I have reset my PC and installed everything from the scratch. It works fine now.
6403
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Posted August 28th, 2020 09:00
Have you canceled the operation and then tried it again?
then I’d recommend reinstalling it after your done doing that,
*NOTE: I am NOT a Dell employee, But I am a Community Rockstar*Quick Tip: If your laptop has voltage / charging issues, try shutting it down, unplugging power from laptop, hold power button down for 30 seconds to do a full reset!
6382
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Posted August 28th, 2020 19:00
I closed the process, uninstalled and reinstalled it again but it still shows the same thing. I am using Alienware M15 R1. Please suggest me something.
6304
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Posted August 30th, 2020 16:00
I have the same issue,reinstalling is not work
6284
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Posted August 30th, 2020 18:00
Try doing a clean install and then install it again?
*NOTE: I am NOT a Dell employee, But I am a Community Rockstar*Quick Tip: If your laptop has voltage / charging issues, try shutting it down, unplugging power from laptop, hold power button down for 30 seconds to do a full reset!
6260
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Posted August 31st, 2020 07:00
Hi @iambabai there have been reports of Dell Update Application corruption.
Use your Service Tag to download m15 R1 Dell Update Application from Drivers & Downloads Here. (Dell Update Application v3.1.3 Here.) Go to your download location and use run as administrator to launch Dell Update Application. It will either update or you will have to modify your existing Dell Update Application. Restart when installation complete. Normal operation of Dell Update Application should have been reinstated.
If Alienware Update continues to be stuck in an operation, your OS C: disk may have errors or corrupted files. Open a command prompt and run a "chkdsk /f /r /x" (that's /f for "fix", /r for "relocate" data from bad sectors, /x for "eXit windows". This should clear any disk errors and/or corrupted files. Repeat if necessary.
If this problem persists, it could be a virus. Run a FULL (but NOT reboot) virus check with your existing antivirus; this checks whether the slow update is from a virus. Repeat if necessary.
Remember to tell the Dell Community what works for your m15 R1. Thank you.
[This user does not work for Dell and volunteers their free time. Please remember to say thank you by clicking on my thumb up icon.]6247
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Posted August 31st, 2020 10:00
That I’ve never heard before but now I can keep that in mind whenever someone else has the same issue again crimsom thanks.
*NOTE: I am NOT a Dell employee, But I am a Community Rockstar*Quick Tip: If your laptop has voltage / charging issues, try shutting it down, unplugging power from laptop, hold power button down for 30 seconds to do a full reset!
6056
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Posted September 7th, 2020 10:00
Good job!
Keep that in mind whenever this issue ever arises again.
*NOTE: I am NOT a Dell employee, But I am a Community Rockstar*Quick Tip: If your laptop has voltage / charging issues, try shutting it down, unplugging power from laptop, hold power button down for 30 seconds to do a full reset!
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6376
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Posted August 28th, 2020 20:00
Update all your bios and software drivers including the windows ones.
other thing I can recommend is trying a clean boot.
*NOTE: I am NOT a Dell employee, But I am a Community Rockstar*
Quick Tip: If your laptop has voltage / charging issues, try shutting it down, unplugging power from laptop, hold power button down for 30 seconds to do a full reset!