m15 R1, D drive disappeared

Question

So, I had Windows 11, and then randomly after a few days of having the update, my d drive disappeared. I didn't drop the computer, and nothing like that. The disk drive is gone in the file explorer and in the desk partition. I 've downgraded to Windows 10, reseated the drive, reset the pc multiple times and tried every solution I could find. This is really annoying so any help would be appreciated. Thanks in advance.

Ummidk · Answer

It's an alienware m15 r1, and it was the 2nd disk drive, not the SSD. Also, when I do run diagnostics what should I look for?

JOcean · Answer

Please post the exact model of your laptop. Also did you have 2 drives or was drive a partition on the main drive? If you had 2 drives, which I suspect, then run diagnostics (F12 immediately at boot) and watch for any drive errors.

crimsom · Answer

Hi @Ummidk welcome to this free user to user Alienware laptop discussion forum. This is not Dell Support.

Please go to Computer Management and open Disk Management. The D drive has probably lost its letter identification and right clicking on its partition will provide drop down menu option to assign or change its drive letter.

mattyb3 · Answer

Can you check the BIOS to see if it's detected in there? if it's there but not in Windows then it's probably a software issue but if it's not in the BIOS then it's most likely a hardware issue.

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m15 R1, D drive disappeared

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