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louu

updated

5 years ago

L

louu

2 Posts

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535

December 6th, 2021 15:00

m15 R2, left shift key keeps turning caps lock on/off

My LEFT shift key has decided to change it's functional role permanently to a Capslock. Every time I press left shift, it just turns Capslock on/off. 

Input language hot keys is still set to Capslock NOT shift. I have also reset/format the laptop without any success. Are there any more steps I can take for my left shift key to return to normal? Thanks.

  • louu

    2 Posts

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    Posted December 6th, 2021 15:00

    Hi JOcean, yes I have.  Problem is no longer there.  Left shift key works fine with an external keyboard.

  • JOcean

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    Posted December 6th, 2021 15:00

    Have you tried an external USB keyboard to see if the problem is still there?

    I am not a Dell employee...I am forum volunteer

    Serious work on an E5430 and constantly building and working on an i5-6500 Desktop