Hi @Wellow welcome to this free user to user Alienware laptop discussion forum. This is not Dell Support. 

Could send Private Message to @Alienware - Rodrigo  or  @DELL-Jesse L who participated in M15 Update low FPS - Dell Community  or Solved: m15 R5, random FPS drop - Dell Community 

If under Dell warranty, click on @DELL-Cares to send Private Message and request assistance. 

Go to Warranty and Service Extension - Dell Community to see if Dell warranty is on offer. 

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