jacquelynzh

updated

5 years ago

0

661

October 2nd, 2021 09:00

m15 R4, touchpad not working, #2

I have exactly the same problem with the touchpad. It is barely responsive. I have to resort to the external mouse. Reinstall the Windows 10 system, still not working. In the Device Manager, the Dell touchpad does not show up, only the HID compliant mouse appears there.

  • DELL-Chris M

    Community Manager

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    Posted October 22nd, 2021 07:00

    Update October 19, 2021 = A DELL-Cares agent setup service.


    DELL-Chris M (old account)

    #IWork4Dell