Solved!
Go to SolutionClosed
m15 R6, Core Isolation Memory Integrity error
Just got the latest software installed on my r6 and was fiddling with the command center when I realized that my overclocking and monitoring software is not working (not that I need the overclock because r6 has automatic overclocking) but the monitoring is important. I have seen some similar issues posted here but the cause is different. Im running windows 11 by the way.
In the note it says:
INCOMPATIBLE SOFTWARE DETECTED:
The current operating system or other software application has blocked monitoring or overclocking functions on this device. In order to access monitoring and overclocking function, please disable this feature to access monitoring or overclocking functions
-core isolation memory integrity
Core Isolation Memory Integrity as per reading, is a new software installed by windows to prevent attacks to the device core by isolating threats to a virtual space, like a customs agent if you will, checks it and when its all good, clears it so that windows can use it, whatever it may be. So disabling this application renders my PC vulnerable to potential threats and is unwise to do so, however, If I disable this feature, I can have access to the overclock and monitoring app in the command center.
My laptop currently has all the drivers updated so I have no idea why there is a compatibility issue. Maybe this is something dell needs to look into seeing that CIMI was only introduced by windows less than a year ago.
Or if somebody has a similar issue to mine and resolved it, please let me know how you did it. It will be greatly appreciated.
11029
0
Posted September 8th, 2022 12:00
Hi @GMPurEvil welcome to this free user to user Alienware laptop discussion forum.
This may help: Enable or Disable Core Isolation and Memory Integrity in Windows 11/10 (thewindowsclub.com), There are many Core Isolation Memory Integrity videos on YouTube. Not sure about AWCC version fix on your specific desktop or laptop system.
[This user does not work for Dell and volunteers their free time. Please remember to say thank you by clicking on my thumb up icon.]11007
1
Posted September 8th, 2022 15:00
What needs to be done is AilenW and Microsoft need to hot fix Fusion in Command Center so Core Isolation and Fusion work together. At the moment it's one or the other.
11010
0
Posted September 8th, 2022 15:00
Hmm, so I guess there is no fix at the moment in this regard until they do some updating then.
10972
1
Posted September 9th, 2022 07:00
I spoke to Dell and they are fully aware of compatibility bwt AWCC and Memory Integrity. They are working on a solution as many users need Memory Integrity enabled. So far just an inconvenience having to toggle Memory Integrity on/off when working on some applications..
10728
1
Posted September 11th, 2022 01:00
how is this solved ? turning off core isolation memory integrity is not the answer and not being able to monitor our systems is the other issue if you do shut it off . this machine was bought with windows 11 by default so saying w 11 is experimental and may or may not work with the control center is on dell . this is happening with 2 machines of mine
10264
0
Posted September 15th, 2022 11:00
Having the same problem here.
I noticed an Update today on the Dell Drivers webpage for ACC
But still with new update NOT working
10138
0
Posted September 16th, 2022 22:00
i did notice after a laptop reset and going from stock all works as its supposed to . I'm hesitant to do any updates as far as control center stuff due to the fact it works atm .
9895
0
Posted September 20th, 2022 04:00
I have the exact same problem. I tried uninstalling MSI Afterburner and it still doesnt show anything about the CPU in the FUSION tab the only way to monitor it is by disabling from windows defender the core isolation... I have a Dell G7 17 7700 gaming laptop...
1887
1
Posted September 23rd, 2022 05:00
Our Alienware Command Center (AWCC) uses Intel Extreme Tuning Utility (IXTU) components for overclocking.
The September 19, 2022 IXTU 7.9.0.24 release notes stated =
Until this is fixed by Intel, Microsoft, and Dell, use the workaround below =
* Open Windows Security--> Core Isolation--> Memory Integrity
* Set to Off
* Press Windows key
* Click Search
* Type turn windows features off
* Uncheck the following. When done restart the PC =
Hyper-V and all sub-components
Virtual Machine Platform
Windows Hypervisor Platform
DELL-Chris M (old account)
#IWork4Dell
DELL-Chris M
Community Manager
•
56891 Posts
•
232143 Points
11533
0
Posted September 21st, 2022 06:00
"turning off core isolation memory integrity is not the answer"
Currently, that is the only workaround.
Change Windows Security--> Core Isolation--> Memory Integrity to Off
DELL-Chris M (old account)
#IWork4Dell