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1 Rookie

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1 Message

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4 Points

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June 28th, 2026 01:22

M15 R7 CPU Fan Failure, Command Centre Failure, Everything Failure

i'll just be blunt as I am tired of dell products failing (similar failures multiple times)

Alienware Laptop M15 R7 - CPU Fan Failure, second time (same set up different laptop) - replaced both fans, still have same CPU Fan failure, (GPU fan is fine, i replaced it anyway, still fine) 

Drivers/reset all done, still broken

Alienware Command Centre - fails to install, no reasonable error message, tried all the usual (delete any prev install attempt files, no anti-virus running that could affect it etc)

awful, awful quality

Any advice on fixing both issues will be appreciated

5 Journeyman

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1.8K Posts

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6.7K Points

June 28th, 2026 10:04

Hi

Not really.

For a stuck install, one working fix reported for the m15 R7 is to reinstall the latest AWCC package and, if it hangs, end elcsetup.exe in Task Manager so the installer can continue.

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