UNSOLVED

ZADOCC

updated

5 months ago

Z

ZADOCC

1 Rookie

2 Posts

2 Points

0

136

March 30th, 2026 05:07

M17 R4 Alienware Control Center Object Reference Error

My friend has an Alienware M17 R4 laptop, and randomly encountered this object reference error while trying to load up control center to tweak a fan curve. We tried uninstalling and then reinstalling both this version and the 5.x version in an attempt to get around this and found only this error or an endless loading screen. Some guidance as to what could be wrong here would be appreciated.

(edited)

  • Tesla1856

    10 Wizard

    17979 Posts

    71574 Points

    0

    0

    Posted March 30th, 2026 05:40

    Yes, always un-install old-one and reboot before trying the next one.

    You can only run the highest version listed on their page at support.dellcom or this list should also be correct.

    https://www.dell.com/community/en/conversations/alienware/laptop-awcc-25480-and-later/647f78d8f4ccf8a8de6ef12d

    And ALSO, your installed AWCC-For-Laptops version must be compatible with your current OS.

    (edited)

    Dell Rockstar

    Microsoft Windows and Apple iOS Developer (Retired)
    - Like many of you, I can appreciate a good game-engine.
    - I answer questions here, but I'm not a Dell employee.
    - Consider giving posts you like a "thumbs-up"
    - Posting models-numbers and software versions speeds trouble-shooting.
    - Click "Mark as Accepted Answer" on any post that answers your question best.

  • ZADOCC

    1 Rookie

    2 Posts

    2 Points

    0

    0

    Posted March 31st, 2026 04:29

    @Tesla1856​ 


    After going to your link to download the correct version and doing the uninstall and reinstall process (which got stuck a couple times and I don't have much confidence in) we got stuck on this screen which will not progress past this spinning red dot wheel. No other forum I've read or seen seems to have experienced this issue and I'm not sure how to proceed from here. Please don't tell me to uninstall and reinstall, this is install cycle number 5 or 6 at this point.