m18 R1, keyboard problem

Question

Keyboard layout is goofy (yes I'm using tech terms). The . is where the> should be, the , is where the < should be, the ? is where the / should be, the \ is where the | should be, etc and so on. This is . I'm returning the computer but from discussing this problem with support I understand all of the m18 r1 AMD 9's are exactly the same. Hey Alienware - what gives? I'm been using AW for many, many years and this is a first. I've got 5 computers in our home and this is the only one that came with a weird keyboard.

bnkent · Answer

BTW - Command Center does not work, AW online diagnostics can't scan this computer and much more. I must mention that AW support spent a lot of time with me trying to fix the problem but to no avail (how do you fix a goofy keyboard?).

Alienware

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