UNSOLVED
G
Ghostycreature
2 Posts
0
757
July 17th, 2021 23:00
Model?, AWCC, stuck on loading
Hey i just got this laptop at first the command center was working but as soon as i updated it i not working and everytime i launch it i keeps loading i have tried reinstalling it plz help
580
1
Posted July 18th, 2021 03:00
Hi @Ghostycreature please see if your fix is Solved: m15 R3, AWCC, stuck on loading - Dell Community. Thank you.
[This user does not work for Dell and volunteers their free time. Please remember to say thank you by clicking on my thumb up icon.]
crimsom
9 Technologist
•
6114 Posts
590
0
Posted July 18th, 2021 00:00
Hi @Ghostycreature welcome to this user to user discussion forum. This is not Dell Support.
This is a reoccurring problem for Dell users. Please use Revo Uninstaller Free to fully remove the AWCC application and its Advanced Scan will then remove all the multiple files, folders, and/or Registry entries left on your system, then Restart (not Shut Down). Then install the factory AWCC Old version as if for the first time. Resist the temptation to install the most recent AWCC version.
Please click on Product Support and let Dell go to your system's Drivers & Downloads webpage, to manually download and install the AWCC Old version that works.
Please click on Kudos to say thank you for response from user that is not employed by Dell. Please share an update on progress, so that other users derive benefit from your experience. Thank you.
[This user does not work for Dell and volunteers their free time. Please remember to say thank you by clicking on my thumb up icon.]