Unsolved
3 Posts
0
1582
March 9th, 2022 11:00
x15 R1, Touchpad backlight not working
Please anybody help and tell how to make it active? In BIOS also Touchpad option not seen?
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Unsolved
3 Posts
0
1582
March 9th, 2022 11:00
Please anybody help and tell how to make it active? In BIOS also Touchpad option not seen?
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DELL-Chris M
Community Manager
•
56.9K Posts
0
March 9th, 2022 11:00
Click the blue DELL-Cares username. Their profile page will appear. On the right click, "Send this user a private message". They will need the private PC Service Tag. Or you can click the red, "Get help now" icon on the right to start a live chat session.
What BIOS is currently installed?
What software or driver changes did you make just prior to the issue appearing?
Post a picture of your BIOS-Advanced screen. This is what we see in the documentation =

Knizami
3 Posts
0
March 9th, 2022 12:00
From beginning when it is purchased In BIOS touchpad backlight option not appearing.
mattyb3
5 Practitioner
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1.6K Posts
0
March 9th, 2022 14:00
Unfortunately your model does not have the option of the backlit touchpad. I believe that only the units specced with the RTX 3080 had the backlit option.
Also, please remove your Service Tag from your post, for security reasons.
Knizami
3 Posts
0
March 11th, 2022 11:00
You believe or dead sure. Because, believe means shows some hope.
I because while purchasing was not aware of this. Otherwise, definitely i would have gone for this GTX 3080 only. So, please let me know i can have some hope. Is it BIOS or software dependent or is a hardware specific.
RyleyI
1 Rookie
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28 Posts
1
March 12th, 2022 14:00
yeah 3080 only. Probably to entice people to spend the extra for the 3080.