1 Rookie

 • 

12 Posts

192

September 15th, 2024 15:30

x16 R2, AWGameLibrary.UCSubAgent.exe error

i keep gettting an awgamelibrary ucsubagent.exe error that says

 

a new guard page for the stack can not be created.

I thought that with this new Alienware Command Center, these bugs would be behind me! 

I lost the game library! uninstall and reinstall and the error persists! it happened after I updated the BIOS! Core Ultra 9 185H - RTX 4080

I have just 1 month of having bought my laptop at dell, I have 1 year of premium warranty. 

Nombre de la aplicación con errores: AWGameLibrary.UCSubAgent.exe, versión: 6.3.3.0, marca de tiempo: 0x63558578
Nombre del módulo con errores: coreclr.dll, versión: 6.0.3324.36610, marca de tiempo: 0x6696b71f
Código de excepción: 0xc00000fd
Desplazamiento de errores: 0x00000000000add51
Identificador del proceso con errores: 0x0x2EB0
Hora de inicio de la aplicación con errores: 0x0x1DB071DB7B9C90B
Ruta de acceso de la aplicación con errores: C:\Program Files\Alienware\Alienware Command Center\Subsystems\GameLibrary\GameLibrary.SubAgent\AWGameLibrary.UCSubAgent.exe
Ruta de acceso del módulo con errores: C:\Program Files\dotnet\shared\Microsoft.NETCore.App\6.0.33\coreclr.dll
Identificador del informe: fc347526-f55c-4f4c-b34c-1d7f81e2826d
Nombre completo del paquete con errores: 
Identificador de aplicación relativa del paquete con errores: 

Community Manager

 • 

3.4K Posts

September 24th, 2024 19:20

Hi everyone,

Exciting news!

We’re pleased to announce that the new AWCC version 6.4.15.0, A00 is now available. You can download it here.

Compatible Systems:

Alienware x14 R2
Alienware x16 R1
Alienware x16 R2

After installing, please let us know if this update resolves the issue with your games not displaying in the library.

Thank you for your patience!

(edited)

1 Rookie

 • 

1 Message

September 19th, 2024 22:48

I got the same exact problem and have been waiting for an update for the AWCC driver now. I also just recently bought this laptop and now, I'm kinda regretting it since I haven't used this much and yet I got a serious problem like this already. I had 2 BSOD because the AWCC game library kept clogging the laptop. Imagine having your MAINSTREAM gaming laptop crash on just MICROSOFT WORD! How else if I was playing a game jeez!

1 Rookie

 • 

12 Posts

September 25th, 2024 01:18

@Kazuupain​ you will not go wrong with this team, it is not bad! in fact it is an excellent team, very well built and with very good performance and balanced, the bad thing is when these things happen with DELL software, which by the way is already solved! 

1 Rookie

 • 

12 Posts

September 25th, 2024 01:20

@DELL-Nat M​ it worked! but it's missing, it loads the games only manually! the automatic mode doesn't work! you have to go and look for them! everything else is fine!  Thank you so much! 

No Events found!

Top