Right so it started off the battery saying its not connected. Then it is saying can't supply correct power. Then my graphics card wasn't being recognized. But now it is and now my DP isn't picking up a connection. Also keeps telling me its installing components every 5 minutes.
My issue has been resolved. I unplugged the battery and held the power button for 15seconds and now seems to be working okay. I will come back if the problem still persists
I did look at updating the bios but it says that i have to have over 10% charge in the battery but obviously my battery isn't charging so now I don't know what to do
Updating the BIOS version is generally not recommended unless there is a specific feature that your application's give a notification to say BIOS version update is required. If the current BIOS version installation is fully functional, do not change it.
Laptop without battery is designed to function as Desktop on ac adapter power. Please disconnect the battery to see if the ac adapter will power the laptop. When connected to the mains supply, the ac adapter, power cord's diagnostic LED light should work. When plugged into the laptop's dc port, the diagnostic LED should continue to work. If not, visually check for poor electrical engagement using a bright light. If possible, borrow a Dell OEM ac adapter, to see if this will power the laptop.
At power-on, there has been no mention of POST (Power On Self Test) system diagnostic lights: Alienware x17 R1 Service Manual - Diagnostic-light LED codes (Red, Blue). Guess that you see the Alienware splash screen with the F2 and F12 options. Guess that the Windows icon makes a brief appearance and then user sign-in works. Please run Check Disk: How to Scan a Hard Drive Using 'Error Checking' (lifewire.com). Restart (not Shut Down). Then run windows Reliability Monitor to create event timeline: How to use Windows Reliability Monitor to identify software issues. Look for red critical events that are preventing the operating system to fully function. Please share the Reliability Monitor's output, using key combination shift + window + s key combination to get image, then click on message menu 'insert photos' to share.
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jamesvincent997
4 Posts
317
0
Posted September 8th, 2022 10:00
My issue has been resolved. I unplugged the battery and held the power button for 15seconds and now seems to be working okay. I will come back if the problem still persists