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6 Posts
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2622
February 18th, 2011 00:00
Get 403 forbbiden from atmos server.
Hi all,
When I use head method to obtain object info from atmos server, I received 403 forbbiden with error msg "Unable to retrieve the secret key for the specified
user". Who can help me?
Thanks a lot.
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rbala1
222 Posts
0
February 18th, 2011 06:00
Gonzalez,
That error typically means that there's a mismatch between the UID stored on Atmos and the UID that was sent in the x-emc-uid request header.
Are you able to successfully make GET requests using that same UID?
Are you using Atmos Online or some other Atmos instance? Can you send me the headers that are actually being sent? You can use Fiddler on Windows or Wirehark to get the headers on another platform.
Raj
rbala1
222 Posts
1
February 24th, 2011 06:00
I realized one other thing: you may not be using the valid UID format which results in Atmos not being able to find the secret key associated with the UID.
The complete UID token need to be used. Here's a description:
Full Token ID— A combination of subtenant ID and a UID
within that subtenant, both in the Atmos system that is
being targeted. The format is subtenant ID/UID
Gonzalez1
6 Posts
0
February 24th, 2011 16:00
Hi rbala,
Yes, you are right. My problem belongs to this sitiation.
Thanks a lot.