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February 4th, 2024 14:49

Asset API Authentication

I've added the Assets API to my subscription which indicates that it uses OAuth2.  Where do I find/create these credentials?  All I have at this point is the subscription API key.

Thanks,

Dean

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February 14th, 2024 15:54

After almost 3 months, I've finally learned that this Asset API is not the one that is required to get warranty information.  I have no idea what it does since I still have not been able to access it or find any documentation related to it.  If you're looking to collect warranty information by service tag, you need to go to https://techdirect.dell.com and sign up there.

Good luck.  My experience is that, if you're reading this, you're likely in an echo chamber since there doesn't appear to be anyone from Dell monitoring this and no other user that can help.  That's if you can even post a message as this is often not possible.  My guess, based on my attempts, is that one can only post messages during business hours.

(edited)

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February 9th, 2024 12:58

For anyone that stumbles across this, when creating the Subscription, the option for authorization type is presented offering both API Key and OAuth.  The API Key option is no longer valid and there's no way, as far as I could find, to change this setting once the subscription has been requested.

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