This post is more than 5 years old

1 Rookie

 • 

94 Posts

9735

October 14th, 2014 11:00

Avamar Bare Metal Restore

I am trying to do a bare metal restore from my Avamar system to a Windows 2008 R2 server. I have booted to WinPE and when I get to the screen where I enter the Avamar server, Avamar user name, Avamar password, Avamar Domain, and Avamar Account I get the message:

“Error trying to validate Avamar server credentials:

Validation error. Cannot establish connection with server (possible network or DNS failure) (536870920)”


Reading the documentation I have entered the following values for these values


Avamar server: MyAvamar.mydomain.com

Avamar username: tried several (MCUser, admin, root, administrator account for Windows server I'm restoring from)

Avmar password: corresponding password to username

Avamar domain: /

Avamar account: /Servers/RestoreFromServer.mydomain.com (matches the server name in the Administrator tab)


I've verified that I can ping the Avamar server from this VM by IP and name so I don't believe it's a network issue. What credentials do I need to use here?


Thanks.

6 Posts

October 15th, 2014 05:00

The fields in that step of the wizard are case-sentive, are you sure that they match parfectly as per Avamar GUI?

Regards

Rino

9 Legend

 • 

20.4K Posts

October 14th, 2014 11:00

MCUser should work, i create a local Avamar account in the domain where my physical windows server reside.

For Avamar Domain i specified the actual domain, in my case it's \Windows

For Avamar account i specified the path: \WIndows\servername.mycompany.com

355 Posts

October 15th, 2014 05:00

Have you also verified required ports are opened ?

Regards,

Pawan

Top