backup of client says it does not support data domain?

Question

Backup works just fine if I send it to the grid... This is a new client that im trying to get to backup.

any ideas?

2013-12-10 20:17:22 avtar FATAL <10641>: Data Domain backup and restores are not supported on this client. (Log #1)
2013-12-10 20:17:22 avtar Error <10509>: Problem logging into the DDR server:'', only GSAN communication was enabled. (Log #1)
2013-12-10 20:17:22 avtar FATAL <8941>: Fatal server connection problem, aborting initialization. Verify correct server address and login credentials and that your server supports un-encrypted network connections. (Log #1)

djr011 · Answer

Yes, and yes to both Thanks!!

mradamk · Answer

You will need to be on Avamar 7.x to support file system backups to a data domain. Also, you will need the latest client plug-in version which comes with 7.x

Are you running Avamar 7.x?

Regards,

Adam - Sent from my iPhone

J_H_ · Answer

you can only put specific types of backups to land on the datadomain.

this is from the Avamar 6.0 and DataDomain Integration guide.

Supported backup types

You can perform full backups, incremental backups, differential backups, and

VMware backups with change-block tracking enabled (for those clients that

support those types of backups) when a Data Domain system is the backup

target.

However, the full backup for a client and all subsequent incremental and

differential backups must be stored on either the Avamar server or a single Data

Domain system. Avamar does not support the following scenarios:

• Full backup on a Data Domain system and incremental or differential backups

on the Avamar server

• Full backup on the Avamar server and incremental or differential backups on a

Data Domain system

• Full backup on one Data Domain system and incremental or differential

backups on another Data Domain system

As a result, if you change the device on which backups for a client are stored, then

you must perform a full backup before any further incremental or differential

backups.

There are two exceptions to the requirement for storing all backup types on a

single server:

• If you use the Avamar for SQL Server Client and you perform a tail-log backup

during a restore, then the tail-log backup is always stored on the Avamar

server.

• If you use the Avamar Exchange VSS Client, then the Microsoft Exchange log

files are always backed up to the Avamar server. In addition, files in Exchange

VSS backups that are less than 10 MB are always stored on the Avamar server,

regardless of the selected backup target.

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And depending on what you want to backup - I know with 6 I cannot put NDMP or Islion on the DD.

djr011 · Answer

Thanks for the response,

It is just a normal linux backup that of a client. It is a filesystem level backup of a sles 9 machine. We already are backing up a few hundred other systems to the datadomain. the only difference I can see is this and one other system are sles 9, all others newer releases of linux.

kciolek_emc · Answer

Is it 32 or 64bit file system? I don’t think 32-bit is supported.

Ken Ciolek

EMCISA, EMCIEs, EMCTAs, EMCCIS

Solutions Architect

DPAD, Data Protection & Availability

PS Americas East (NY/NJ) Delivery

EMC2

Center 78

184 Liberty Corner Road, 4th Floor

Warren, NJ 07059

mobile: 201-983-1537

email: Kenneth.CiolekJr@emc.com

null01 · Answer

The information you're looking for regarding what type of servers are supported in Avamar 7 using Data Domain integration is actually in the Avamar 7 Admin guide. To wit:

"The following operating systems include file system backup and restore support for Avamar and Data Domain integration. Only 64-bit operating systems are supported:"

djr011 · Answer

I believe it is 32bit, would there happen to be any white papers on this to confirm?

kciolek_emc · Answer

Actually SLES 9 isn’t supported with DD