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January 17th, 2013 20:00

backup virtual machines with fault code 10008

Dear friends of the community;

 

 

I share here.

 

 

Implement Avamar and perform a virtual proxies for the backup virtual images of some machines VMware, generate, configure and register to the Avamar no problem and select the datastore where the virtual machines, is that when it supports generates the snapshot without problem, but when you have to remove this snapshot and send it to Avamar, backup fails with code 10008.

 

 

you can edit the host table ne proxies to achieve communication with the Avamar Server.

 

 

Annex the log.

 

 

Greetings and I hope I can help


2013-01-17 16:24:52 avtar Info <5314>: Command failed (2 errors, exit code 10008: Cannot establish connection with server (possible network or DNS failure))

2013/01/17-22:24:52.56975 [avtar]  client::runex returns 158

2013/01/17-22:24:52.56977 [avtar]  client::runex calling terminate on main sup

2013/01/17-22:24:52.57029 [ctl_conn_send-]  ctl_connection::lowsend:

send:

 




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2K Posts

January 18th, 2013 07:00

Can you ping TEMM9DFAVA01.MEXICO.TEM.MX from the proxy? Can you telnet to the server on port 27000 from the proxy?

The logs shows the initial connection to the server failing.

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January 18th, 2013 08:00

Hi ianderson;

I was just done, edit the / etc / hosts and add

vCenter and the utility node, and perform ping tests.

and run the backup completed successfully.

greetings and thanks for replying

De: ianderson

Enviado el: viernes, 18 de enero de 2013 09:36 a.m.

Para: Obernal

Asunto: New message: "backup virtual machines with fault code 10008"

EMC Community Network

Re: backup virtual machines with fault code 10008

created by ianderson in Avamar Support Forum - View the full discussion

2 Intern

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498 Posts

January 18th, 2013 08:00

I am having the same issue.

where did you make thie host file change on the avamar server or the proxies?

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19 Posts

January 18th, 2013 09:00

Hi J.H

Connect to one of the proxies for SSH or Putty: with the user root and the password avama @ r.

a ping test to the utility node by IP, short name and long name, example:

 

ping 192168229230

ping avamar01.com.mx

ping avamar01

 

if no response edit the / etc / hosts on the proxy, adding vcenter data and utility node and try the ping again.

That's what I did and my backup completed successfully.

 

good luck

 

best regards

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