Hello, can you please help me with Avamar backup not working. This is what I get when I initiate backup:

... 2018-10-31 10:23:21 avtar Info <6555>: Initializing connection (Avamar Deduplication Engine v2.0.0) 2018-10-31 10:23:22 avtar Info <5552>: Connecting to Avamar Server (avamarserver1.company.com) 2018-10-31 10:23:22 avtar Info <5554>: Connecting to one node in each datacenter 2018-10-31 10:23:22 avtar Info <5694>: - Failed initial handshake, trying again 2018-10-31 10:23:22 avtar Info <5694>: - Failed initial handshake, trying again 2018-10-31 10:23:22 avtar Info <5694>: - Failed initial handshake, trying again 2018-10-31 10:23:22 avtar Info <6063>: - Communication error: Could not create connection to Server 2018-10-31 10:23:22 avtar Info <5557>: No connections available 2018-10-31 10:23:22 avtar FATAL <8604>: Fatal server connection problem, aborting initialization. Verify correct server address and login credentials. 2018-10-31 10:23:22 avtar FATAL <8941>: Fatal server connection problem, aborting initialization. Verify correct server address and login credentials. 2018-10-31 10:23:22 avtar Info <6149>: Error summary: 2 errors: 8604, 8941 2018-10-31 10:23:22 avtar Info <8468>: Sending wrapup message to parent 2018-10-31 10:23:22 avtar Info <5314>: Command failed (2 errors, exit code 10008: cannot establish connection with server (possible network or DNS failure))

I checked ports from my server to avamar servers and all these are ok:

myserver avamar agent -> avamar_nodes: 27000 (if not encrypted communication) myserver avamar agent -> avamar_nodes: 29000 (if encrypted communication) myserver avamar agent -> avamar server: 28001 myserver avamar agent -> avamar server: 29000 myserver avamar agent -> avamar_datadomain: 111

Another thing is I can't get debug messages despite I set debug=true in my correct dataset.

Thank you