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3 Posts
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6798
November 16th, 2010 13:00
How to recover root password for utility node
I changed, and then forgot, the root password for the Avamar utility node. I know the lockbox password. How can I use the lockbox to recover the root password?
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Hormigo
2 Intern
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131 Posts
0
November 17th, 2010 06:00
Hi,
Verify Security Guide.
PRODUCT SECURITY GUIDE.
Hormigo
Regards,rwalters1
3 Posts
0
November 17th, 2010 07:00
There are no procedures in the security guide for recovering the root password. All the procedures in the security guide first require you to log in as root.
Amol
2 Intern
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207 Posts
0
November 17th, 2010 08:00
The only option is the reboot the utility node in single user mode and change the root password, once the password is reset use the change-passwords command in avamar to update the information through the grid
Regards
Amol Powar
rwalters1
3 Posts
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November 17th, 2010 11:00
I was afraid you were going to say that. Thanks!