Restoring Mailbox Exchange 2013 Failed GLR Error

Hello,

I am trying to restore user mailbox from avamar backup (stored on DataDomain). When I choose database it starts retriving contents of backup in this DB. After while I recive error:" Failed to mount database. Please check echange glr logs for more details".

I have check that there is no old files in \program files\avs\var\avfscache, I have restarted AvamarExchangeGLR, I checked that there is no RDB DB mounted (using Get-Mailboxdatabase).

What else I can check?

Thanks for help!

Best regards, Michal.

Below avexglr_plugin.log;

--------------------------------------------------------------------------------------------------------

-----  START avexchglr log 2017-01-26 08:08:53 Central European Standard Time  [7.1.101-145 Windows Server 2012 R2 Datacenter Server Edition (No Service Pack) 64-bit-AMD64]

--------------------------------------------------------------------------------------------------------

2017-01-26 08:08:53 avexchglr Info <7075>: argc = 8

2017-01-26 08:08:53 avexchglr Info <7076>: argv[0]=avexchglr

2017-01-26 08:08:53 avexchglr Info <7076>: argv[1]=--sysdir=C:\Program Files\avs\etc

2017-01-26 08:08:53 avexchglr Info <7076>: argv[2]=--bindir=C:\Program Files\avs\bin

2017-01-26 08:08:53 avexchglr Info <7076>: argv[3]=--vardir=C:\Program Files\avs\var

2017-01-26 08:08:53 avexchglr Info <7076>: argv[4]=--ctlcallport=6040

2017-01-26 08:08:53 avexchglr Info <7076>: argv[5]=--ctlinterface=3027-Browse

2017-01-26 08:08:53 avexchglr Info <7076>: argv[6]=--logtimeformat=default

2017-01-26 08:08:53 avexchglr Info <7076>: argv[7]=--logtimezone=default

2017-01-26 08:08:53 avexchglr Info <6673>: CTL listening on port 16368

2017-01-26 08:08:53 avexchglr Info <10684>: Setting ctl message version to 3 (from 1)

2017-01-26 08:08:53 avexchglr Info <16136>: Setting ctl max message size to 268435456

2017-01-26 08:08:53 avexchglr Info <18208>: Initializing GLR PowerShell interface

2017-01-26 08:08:53 avexchglr Info <13313>: Server name = SVR-EXMB01

2017-01-26 08:09:24 avexchglr Info <15423>: db name = DB1

2017-01-26 08:09:24 avexchglr Info <15423>: db name = DB2

2017-01-26 08:09:24 avexchglr Info <15423>: db name = DB3

2017-01-26 08:09:24 avexchglr Info <15423>: db name = DB4

2017-01-26 08:09:24 avexchglr Info <15423>: db name = DB5

2017-01-26 08:09:24 avexchglr Info <15423>: db name = DB6

2017-01-26 08:10:44 avexchglr Info <18208>: Initializing GLR PowerShell interface

2017-01-26 08:10:55 avexchglr Info <15423>: db name = DB1

2017-01-26 08:10:55 avexchglr Info <15423>: db name = DB2

2017-01-26 08:10:55 avexchglr Info <15423>: db name = DB3

2017-01-26 08:10:55 avexchglr Info <15423>: db name = DB4

2017-01-26 08:10:55 avexchglr Info <15423>: db name = DB5

2017-01-26 08:10:55 avexchglr Info <15423>: db name = DB6

2017-01-26 08:14:30 avexchglr Warning <6788>: Found unknown section 'path-data' in workorder, ignoring

2017-01-26 08:14:30 avexchglr Info <7726>: LISTENING ON PORT 16368

2017-01-26 08:14:30 avexchglr Info <7744>: bindir:

2017-01-26 08:14:30 avexchglr Info <13044>: ctl_spawn successful

2017-01-26 08:14:30 avexchglr Info <7729>: original key [3027-Browse], clone [3027-Browse#1]

2017-01-26 08:14:30 avexchglr Info <6686>: Process 16412 (C:\Program Files\avs\bin\avtar) for workorder Browse#1 started

2017-01-26 08:14:30 avexchglr Info <7732>: Waiting for avtar to finish

2017-01-26 08:14:31 avexchglr Info <10684>: Setting ctl message version to 3 (from 1)

2017-01-26 08:14:31 avexchglr Info <16136>: Setting ctl max message size to 268435456

2017-01-26 08:14:36 avexchglr Info <6688>: Process 16412 (C:\Program Files\avs\bin\avtar) finished (code 0: success)

2017-01-26 08:14:36 avexchglr Warning <15188>: failed to process message type 32 ctl_man_exit

2017-01-26 08:14:36 avexchglr Info <13046>: Manager finished

2017-01-26 08:14:36 avexchglr Error <6677>: Error processing CTL message "

"

2017-01-26 08:14:36 avexchglr Info <19008>: Obtaining available VSS providers

2017-01-26 08:14:36 avexchglr Info <8871>: Gathering writer metadata...

2017-01-26 08:14:38 avexchglr Info <19007>: Adding writer Microsoft Exchange Writer  GUID: {76fe1ac4-15f7-4bcd-987e-8e1acb462fb7}  Instance: {9b0b2df2-0260-4a7d-9f46-4f99cca80618}

2017-01-26 08:14:38 avexchglr Info <18208>: Initializing GLR PowerShell interface

2017-01-26 08:14:39 avexchglr Info <13296>: Creating database [DB1_rdb] on server [SVR-EXMB01]...

2017-01-26 08:14:39 avexchglr Error <0000>: Error The specified log folder path ('C:\Program Files\avs\var\avfscache\AVFSMOUNT\exch1\logs') is already in use by another database on the server. Please specify a different log folder path.

Parameter name: LogFolderPath

2017-01-26 08:14:39 avexchglr Error <13268>: Creating database [DB1_rdb] failed!

2017-01-26 08:14:39 avexchglr Error <13355>: Unable to create a database [DB1_rdb]

2017-01-26 08:14:39 avexchglr Error <13346>: Unable to create a restore database

2017-01-26 08:14:39 avexchglr Error <13350>: Exchange GLR mount and restore operations unable to complete.

2017-01-26 08:15:00 avexchglr Error <13522>: Failed to mount database

2017-01-26 08:18:14 avexchglr Info <18208>: Initializing GLR PowerShell interface

2017-01-26 08:18:33 avexchglr Info <15423>: db name = DB1

2017-01-26 08:18:33 avexchglr Info <15423>: db name = DB2

2017-01-26 08:18:33 avexchglr Info <15423>: db name = DB3

2017-01-26 08:18:33 avexchglr Info <15423>: db name = DB4

2017-01-26 08:18:33 avexchglr Info <15423>: db name = DB5

2017-01-26 08:18:33 avexchglr Info <15423>: db name = DB6

2017-01-26 08:21:46 avexchglr Warning <6788>: Found unknown section 'path-data' in workorder, ignoring

2017-01-26 08:21:46 avexchglr Info <7726>: LISTENING ON PORT 16368

2017-01-26 08:21:46 avexchglr Info <7744>: bindir:

2017-01-26 08:21:46 avexchglr Info <13044>: ctl_spawn successful

2017-01-26 08:21:46 avexchglr Info <7729>: original key [3027-Browse], clone [3027-Browse#1]

2017-01-26 08:21:46 avexchglr Info <6686>: Process 2040 (C:\Program Files\avs\bin\avtar) for workorder Browse#1 started

2017-01-26 08:21:46 avexchglr Info <7732>: Waiting for avtar to finish

2017-01-26 08:21:47 avexchglr Info <10684>: Setting ctl message version to 3 (from 1)

2017-01-26 08:21:47 avexchglr Info <16136>: Setting ctl max message size to 268435456

2017-01-26 08:21:52 avexchglr Info <6688>: Process 2040 (C:\Program Files\avs\bin\avtar) finished (code 0: success)

2017-01-26 08:21:52 avexchglr Warning <15188>: failed to process message type 32 ctl_man_exit

2017-01-26 08:21:52 avexchglr Info <13046>: Manager finished

2017-01-26 08:21:52 avexchglr Error <6677>: Error processing CTL message "

"

2017-01-26 08:21:52 avexchglr Info <19008>: Obtaining available VSS providers

2017-01-26 08:21:53 avexchglr Info <8871>: Gathering writer metadata...

2017-01-26 08:21:55 avexchglr Info <19007>: Adding writer Microsoft Exchange Writer  GUID: {76fe1ac4-15f7-4bcd-987e-8e1acb462fb7}  Instance: {9b0b2df2-0260-4a7d-9f46-4f99cca80618}

2017-01-26 08:21:55 avexchglr Info <18208>: Initializing GLR PowerShell interface

2017-01-26 08:21:56 avexchglr Info <13296>: Creating database [DB1_rdb] on server [SVR-EXMB01]...

2017-01-26 08:21:56 avexchglr Error <0000>: Error The specified log folder path ('C:\Program Files\avs\var\avfscache\AVFSMOUNT\exch1\logs') is already in use by another database on the server. Please specify a different log folder path.

Parameter name: LogFolderPath

2017-01-26 08:21:56 avexchglr Error <13268>: Creating database [DB1_rdb] failed!

2017-01-26 08:21:56 avexchglr Error <13355>: Unable to create a database [DB1_rdb]

2017-01-26 08:21:56 avexchglr Error <13346>: Unable to create a restore database

2017-01-26 08:21:56 avexchglr Error <13350>: Exchange GLR mount and restore operations unable to complete.

2017-01-26 08:22:25 avexchglr Error <13522>: Failed to mount database