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89 Posts
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2143
July 20th, 2010 08:00
VSS exception code 0x8000ffff
Hello,
I'm getting the following error message about VSS exception code 0x8000ffff thrown freezing volumes on one of my server but only on that one. The system is 2003 server with 2 partitons (50GB and 225GB) and free space of (32GB and 57GB). I've tried uninstalling the Avamar agent and reinstalling it but that didn't help. Does anyone have any ideas or suggestions to try?
Thanks.
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5uR68oOE7d12317
48 Posts
0
July 20th, 2010 08:00
Hi
If you are doing backups over the cluster, make sure that you are not having 2 clients with both shared drives defined as work around to the Avamar server and runs the backup at the same time.
Thanks
Rudy
fl1
89 Posts
0
July 20th, 2010 09:00
Rudresh,
This server is not a cluster it is a single standalone server. The only thing it has is VMware Server (legacy system) with 5 VMs all running locally. Could it be that VSS is trying to snapshot 150GB of running VMs? I know it's not because of running VMs because I have some developer machines that has VMware Workstation with running VMs and Avamar is able to VSS them fine.
Charels
39 Posts
0
July 26th, 2010 22:00
Your VSS install itself is corrupt
You can use command to verify: running "vssadmin list writers” and “vssadmin list providers” – it should crash with same 0x8000ffff before displaying any writers.
fl1
89 Posts
0
July 27th, 2010 08:00
Charels,
You were on the right track. Although both commands "vssadmin list writers" and "vssadmin list providers" completed successfully without errors and I did see the writers listed, when I tried to do a manual shadow copy it error out with "Volume Shadow Copy Service error: Unexpected error WaitForMultipleObjects(1,00000000002FFD20,1,10000) == 0x00000102. hr = 0x8000ffff". I Googled and found this page (http://ituncovered.com/?p=19) on fixing VSS errors and their resolution fixed the problem for me.
Thanks.