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38 Posts
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5606
August 4th, 2010 13:00
CAVA agent not running on celera, need to findout more
Hi,
I've checked on celera's that I'm supporting, found most of them having no cava agent running.
[nasadmin@NA-HM2-ENV-CS1 ~]$ server_viruschk server_2 -audit
server_2 :
Total Requests: 0.
Requests in progress: 0.
NO ANSWER from the Virus Checker Servers: 0.
ERROR_SETUP: 0.
FAIL: 0.
TIMEOUT: 0.
0 files in the collector queue.
0 files processed by the AV threads.
[nasadmin@NA-HM2-ENV-CS1 ~]$ server_viruschk server_2
server_2 :
ERROR: Virus checker NOT started.
Need to findout why CAVA agent not in use? Was it merely a licensing issue?
What will it take to get it running again? we would like to see the NAS's scanned consistently by Antivius software using the CAVA agent.
I would appreciate if you could repsond on this please
Surya,
Storage Engineer.


JGreen
46 Posts
0
August 4th, 2010 14:00
Have you tried restarting the CAVA Service using the "server_setup -P viruschk -o start"?
Does it error out and what does the data mover log say when you issue this command?
umichklewis_ac7b91
300 Posts
0
August 4th, 2010 14:00
You can start CAVA from the command line with:
server_setup server_2 -Protocol viruschk -o start
But before you can do that, have you ever configured the CAVA service? Set up your viruschecker.conf file? Configured CAVA on Windows servers in your environment?
If you haven't done so, you should check Powerlink for "Using Celerra Antivirus Agent". It will explain, step-by-step, how to install the CAVA agent and configure the service.
sebbyr
99 Posts
0
August 5th, 2010 06:00
Good morning.
Could you paste the output of the following: "cat /nas/quota/slot_2/.etc/viruschecker.conf"
Once we have this, we can verify if viruschecker was configured on this box or not. Make sure the DM can reach the CAVA server IPs configured. If we do see an output, start viruschecker by running "server_setup server_2 -P viruschk -o start". Once you start it, please get the output of "server_viruschk server_2".
Thanks.
- Sebby Robles
cxCpyIzSVS12414
43 Posts
0
August 5th, 2010 22:00
I advice you to download refer the document " Using EMC Celerra Antivirus Agent". Looking at your message, I think that viruschecker was never configured.
Rich_Bai
25 Posts
0
August 9th, 2010 18:00
Your question about "CAVA Agent" appears to have been answered and several advices have been posted. Were them correct or helpful answers? If so, could you please mark the question as Answered (helpful or correct)? This shows your appreciation for the help you provide to other community members.
Thanks for you assistance and participation in the Support Forums.
stadivaka
38 Posts
0
October 11th, 2010 10:00
This file is not exist "cat /nas/quota/slot_2/.etc/viruschecker.conf". CAVA agent should run on any windows host ?
umichklewis_ac7b91
300 Posts
0
October 11th, 2010 10:00
The CAVA agent runs on a Windows host, but it required the CAVA service on the Celerra to be configured. If this file does not exist, it probably means the CAVA service was never configured, as Sebbyr pointed out. The document "Using Celerra AntiVirus Agent" has the instructions for setting up CAVA. Read this line carefully:
The viruschecker.conf file defines the Celerra virus-checking
parameters for each Data Mover in the domain. For CAVA to work
properly, some parameters, such as the addr parameter, must be
configured. Other parameters are optional and you can configure
them if you want to control the scope and style of the virus scanning.
If this file doesn't exist, you have to create it. How? Those instructions are in the document, too.
You can copy the template file from /nas/sys/viruschecker.conf to a local working directory, then make the necessary changes. Again, I suggest you read the setup documentation - it's very, very complete and has all the steps you need in it.
Please let us know if this helps!
Karl
sebbyr
99 Posts
0
October 14th, 2010 05:00
Please find the CAVA documentation attached. If you feel that the documentation does not satisfy your needs and further assistance is required to set up CAVA then we can engage the local field to implement this for you. Please note that this would require a paid engagement.
Thanks.
- Sebby Robles
1 Attachment
CAVA.pdf
danielpsal
27 Posts
0
August 21st, 2014 13:00
hi Cava experts, if I have 2 CIFS servers, how does my viruscan.conf should look like ?
this is what I have but cava services won't start so it does not like the config file:
CIFSserver=emcifp54
CIFSserver=phejp
addr=172.28.52.43
masks=*.ACE:*.ACM:*.ADE:*.ADP:*.ADT:*.AP?:*.ARC:*.ARJ:*.ASA:*.ASD:*.ASP:*.AX?:*.BA?:*.BIN:*.BMP:*.BO?:*.BZ?:*.CAB:*.CC?:*.CDR:*.CDX:*.CEO:*.CGI:*.CHM:*.CLA:*.CMD:*.CNV:*.CO?:*.COM:*.CPL:*.CPT:*.CPY:*.CRT:*.CSC:*.CSS:*.CSV:*.D?B:*.DAT:*.DEV:*.DIF:*.DL?:*.DO?:*.DQY:*.DRV:*.EE?:*.EFV:*.EML:*.EX?:*.EXE:*.FDF:*.FE?:*.FO?:*.FPH:*.FPW:*.GF?:*.GIM:*.GIX:*.GMS:*.GNA:*.GW?:*.GWI:*.GZ?:*.HLP:*.HT?:*.ICS:*.IM?:*.ION:*.IQY:*.ISP:*.ITS:*.JAR:*.JP?:*.JS?:*.LGP:*.LIB:*.LNK:*.LSP:*.LUA:*.LWP:*.LZH:*.M3U:*.MBR:*.MHT:*.MOD:*.MPD:*.MPP:*.MPT:*.MRC:*.MS?:*.MSG:*.MSO:*.NAP:*.NEW:*.NWS:*.OB?:*.OC?:*.OD?:*.OL?:*.OLE:*.OTM:*.OUT:*.OV?:*.PCD:*.PCI:*.PD?:*.PDF:*.PF?:*.PHP:*.PI?:*.PL?:*.PNG:*.POT:*.PP?:*.PPZ:*.PRC:*.PWZ:*.QLB:*.QPW:*.QQY:*.QTC:*.RAR:*.REG:*.RMF:*.RTF:*.SCR:*.SCT:*.SH?:*.SIS:*.SKV:*.SLK:*.SPL:*.SRF:*.SWF:*.SX?:*.SYS:*.TAR:*.TAZ:*.TBZ:*.TD0:*.TFT:*.TGZ:*.TLB:*.TSP:*.UNP:*.URL:*.UUU:*.VB?:*.VBS:*.VS?:*.VWP:*.VXD:*.WBK:*.WIZ:*.WMF:*.WMP:*.WMV:*.WP?:*.WRI:*.WRL:*.WRZ:*.WS?:*.XL?:*.XML:*.XRF:*.XSL:*.XTP:*.XX?:*.Z??:*.ZI?
shutdown=viruschecking
surveyTime=10