Could you open up a Chat Session via Powerlink with NAS Support, or open up an SR so that we can dial in. Please be sure to specify the LUN and associated filesystem. We'll need to dial-in to further investigate.
As mentioned in the original post, I did delete the iSCSI LUN via Celerra Manager and I received an error (also mentioned above). The error seemed to indicate that the LUN failed to delete, yet after acknowledging the error, the LUN was gone from Celerra Manager. The LUN, however, is still consuming file system space. That is the problem.
I'm sorry, I'm not exactly sure what he did. I left him unattended and he resolved the issue. I believe the problem was that even though the LUN was removed and gone from the Celerra management standpoint, the large backing file for the iSCSI LUN was orphaned, still in existence, and taking up file system space. He was able to delete this file and peace was restored.
EMC Support is very good about documenting all actions taken in the "Notes" section of the SR. This case is no different and everything the support team did is listed in great detail. Basically the resolution was to follow KB (Primus) article: emc198642.
Dynamox,
As an EMC employee, you have visibility to all of the SR's also. Log into PowerLink -> "My Support" and enter the SR #36210584.
Sorry about that. I misunderstood the small icon "emc-experts" under your avatar. From the rate you post and the quality of your answers can you blame me for implying that.
sebbyr
99 Posts
0
August 7th, 2010 13:00
Jason.
Could you open up a Chat Session via Powerlink with NAS Support, or open up an SR so that we can dial in. Please be sure to specify the LUN and associated filesystem. We'll need to dial-in to further investigate.
Thanks.
- Sebby Robles
sebbyr
99 Posts
1
August 7th, 2010 07:00
Good morning.
Have you tried deleting the iSCSI LUN? If so, do you get any sort of error? It is possible that you have some snaps that need to be deleted.
Thanks.
- Sebby Robles
jasonboche-2015
44 Posts
0
August 7th, 2010 12:00
As mentioned in the original post, I did delete the iSCSI LUN via Celerra Manager and I received an error (also mentioned above). The error seemed to indicate that the LUN failed to delete, yet after acknowledging the error, the LUN was gone from Celerra Manager. The LUN, however, is still consuming file system space. That is the problem.
cxCpyIzSVS12414
43 Posts
1
August 8th, 2010 19:00
What is the latest update on this issue. Did you seek the Celerra support?
jasonboche-2015
44 Posts
0
August 14th, 2010 13:00
I have opened SR 36210584
Thank you,
Jas
Message was edited by: jasonboche
jasonboche-2015
44 Posts
0
August 15th, 2010 16:00
This issue has been resolved by EMC via the SR.
Dylan Son Xuan, PREM NAS AMER, did a nice job.
Thank you,
Jas
dynamox
9 Legend
•
20.4K Posts
0
August 16th, 2010 04:00
Jas,
can you share the solution or was it some internal nasdb cleanup that had to be done ?
jasonboche-2015
44 Posts
0
November 6th, 2010 19:00
I'm sorry, I'm not exactly sure what he did. I left him unattended and he resolved the issue. I believe the problem was that even though the LUN was removed and gone from the Celerra management standpoint, the large backing file for the iSCSI LUN was orphaned, still in existence, and taking up file system space. He was able to delete this file and peace was restored.
christopher_ime
4 Operator
•
2K Posts
0
November 7th, 2010 17:00
EMC Support is very good about documenting all actions taken in the "Notes" section of the SR. This case is no different and everything the support team did is listed in great detail. Basically the resolution was to follow KB (Primus) article: emc198642.
Dynamox,
As an EMC employee, you have visibility to all of the SR's also. Log into PowerLink -> "My Support" and enter the SR #36210584.
christopher_ime
4 Operator
•
2K Posts
0
November 7th, 2010 18:00
Sorry about that. I misunderstood the small icon "emc-experts" under your avatar. From the rate you post and the quality of your answers can you blame me for implying that.
dynamox
9 Legend
•
20.4K Posts
0
November 7th, 2010 18:00
Christopher ..i do not work for EMC.
dynamox
9 Legend
•
20.4K Posts
0
November 7th, 2010 19:00
hehe ..welcome to the forums Christopher.