Seeing errors about CAVA not checking files lots of .xls and .doc

Question

So we have a pretty new CAVA install, and i have all the exclusions EMC recommends, but I am getting complaints from users when saving excel files it will hang for a minute or 2 before saving, In my logs I am seeing lots of these

'\root_vdm_1\FS0\USERS\KWEZWICK\Timesheets\Timesheet Ending 04.17.xls' was not checked.

and also .doc files, and .ini mostly. Is there something I am not doing correctly?

Message was edited by:
daverfw

nandas · Answer

It may be very difficult to comment not checking the configuration on Data Mover as well as the CAVA box. Do you find anything looking at the AV server log at that time?

I'll suggest to open a case with EMC support and let them check the NAS end.

My 2 cents,
Sandip

daver3 · Answer

I have opened a case, no response yet, in the meantime i have turned CAVA off

umichklewis_ac7b91 · Answer

Opening a case is a quick way to look into this. I suspect it could be related to the temporary files used by Excel and scanning them. Take a look Primus Support emc60253. We had to exclude the temp files created by Excel (Office products, et. al) to get around this. Hope this helps!

Celerra

Seeing errors about CAVA not checking files lots of .xls and .doc

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