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4 Posts

675

January 13th, 2014 10:00

VEE 6.0+ does not transfer source IP information to the endpoint (Varonis)

Hi, does anyone know whether VEE version 6 and up stopped sending source IP information?

We have three VEEs, one is v5 and two v6, v5 does send an IP while 6s do not.

Thank you!

4 Operator

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2K Posts

January 13th, 2014 21:00

Firstly, welcome to the forums, and above all, thank you for being an EMC customer.


Please consider moving this question as-is (no need to recreate) to the proper forum for maximum visibility.  Questions written to the users' own "Discussions" space don't get the same amount of attention and can go unanswered for a long time.

You can do so by selecting "Move" under ACTIONS along the upper-right.  Then search for and select: "Celerra Support Forum".

Celerra Support Forum

4 Posts

January 14th, 2014 10:00

Thanks so much Chris,

Hopefully we will get some pro answers here

4 Operator

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8.6K Posts

January 14th, 2014 11:00

Hi,

what exactly do you mean ?

Did you open a Service request for it ?

4 Posts

January 14th, 2014 12:00

Hello Rainer,

We had to check before opening anything.

I work for Varonis. We have a customer complaining that the events collected by our system from VEE 6+ do not have a client source IP in the file system event information.

Older version surely had it, so I am wondering if anything was changed and new VEE versions do not send client source IP anymore, or there's an issue.

Do you by any chance know?

Thanks so much,

Julian

4 Operator

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8.6K Posts

January 16th, 2014 02:00

Hi Julian,

I have not heard about Problems or changes there.

Please open a Service request so that this can be properly investigated.

Rainer

4 Posts

January 16th, 2014 06:00

Thank you Rainer, we will tell the customer to open a case!

4 Operator

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8.6K Posts

January 16th, 2014 07:00

when you open the SR tell support to check it is related to AR 611610

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