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1 Rookie
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33 Posts
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1733
June 27th, 2011 23:00
hi new installation Procedure for Centera
hi all
Hope you are okay , I start new kickstart for Centera Implementation , when I go connect through CV it is Global service 4.1sp1 patch 1 and the service EXT 4.1
I can not run the tools service show time script it give me in the centera viewer
"checing if tools.jar need to be Upd |
"servicesheelscript is not Update" |
also I could not login using the emcservice account to CV I only log to the node
appreciate your help
regards
hantashhantash
1 Rookie
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33 Posts
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June 27th, 2011 23:00
The centera Star software is 4.1.3600
Phukon
337 Posts
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June 28th, 2011 06:00
Hi
You are unable to log in to the CV, because the Centera Star is a new version, The passwords may have changed.
All the Authorized EMC Centera vendor Support and EMC Field service personals, must have got the update.
Regards,
phukon.
GBcentera
46 Posts
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June 28th, 2011 07:00
Did you login as admin and unlock the nodes before attempting to connect cv as emcservice?
hantashhantash
1 Rookie
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33 Posts
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June 28th, 2011 07:00
I start the Procedure with login to node 4 using putty with emcservice account and password as in the PCG
I make the kickstart , the issue in CV can not login with emcservice but through putty I can
did you mean there is another passwordt than the PCG ??
East_TN_EMC
29 Posts
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July 8th, 2011 07:00
If you are able to log in via putty to the nodes, then the node is already unlocked.
Do you have the latest Centera Viewer loaded (and is the the Service version or the customer version) on your PC, and have you updated the Centera Procedure Generator on that PC as well?
What are the platform filepool logs showing? If you can putty in, but are not able to connect with the viewer, the most likely cause is the filepool service is not running on that node. Have you tried attempting to connect via any of the other nodes on the cluster?