AX100 array and a Navisphere Express error

Question

Hello, Resurrecting / upgrading an old AX100 array.  All the old virtual disks were removed, then new disks created using the Navisphere Express web page.  The servers attached to the storage array did not change (same initiators), however, their hostname and IP Address did.  After trying to change the server inforation in Navisphere Express I get this error: Navisphere Express The storage system cannot be managed for the following reason(s): The Shared Storage Control Enabler (AX Series) is not installed on the storage system. I have tried rebooting the system multiple times, have tried re-initializing the system (graceful power off, power on, hold power button for a few seconds after green light turns on).  No go. After searching the web for quite some time I stumbled on this article: http://wenku.baidu.com/view/a9000ecfda38376baf1fae61.html Unfortunately most of it appears to be in Chinese, but some is in English.  The article references doing a spcollect, then using a tool called 'hostconfcli' to edit the server info on the storage array. Have searched and cannot find the executable anywhere.  Suggestions on where to find it? Also looking for latest FLARE OS I can apply as EMC has taken that down too. This unit is beyond EOL, so I seriously doubt EMC Support will be much help. Would really appreciate some help.

gangas3 · Answer

Hostconfcli is used by the Engineering team , this error is due to host configuration with invalid IP. For this open an Service Request with EMC for further analyzing the SP collects.

kelleg · Answer

Also see Support Support emc198334 on PowerLink glen

CLARiiON

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