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1752

August 29th, 2011 12:00

How do I clear Enclosure SPS Issues in Navisphere?

I have replaced a faulty SPS in one of our boxes and the there is no error light on the back.   I have also run several "Set test time" on the Standby SPS power supplies to no avail.  I just want to know if there is anything else I can do to clear the errors in navisphere other than rebooting the SP's.  Thanks in advance.

41 Posts

August 29th, 2011 12:00

Thanks, I just tried that and the error message is still displaying.

11 Legend

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87.4K Points

August 29th, 2011 12:00

what does the error message say ?

11 Legend

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20.4K Posts

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87.4K Points

August 29th, 2011 12:00

restart Navishpere management server (it's not disruptive)  ?  http://spa/setup

41 Posts

August 29th, 2011 12:00

It’s saying there is a SPS that is faulted , which was replaced and the light on the back went from Amber to green again. It’s a disconnect between Navisphere and the actually physical hardware status (which is fine )

159 Posts

August 29th, 2011 19:00

Is the SP actually showing any usage?  If not, I would reboot the SP.

2 Posts

August 30th, 2011 11:00

I have had this happen once, i had to exit out of navisphere and clear out the cache in the browser, and then when I went back in the error was gone.

6 Operator

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4.5K Posts

September 1st, 2011 14:00

sometimes you have to wait for the battery to charge or the sense cable from the SPS to the SP is loose - try reseating the cables at both ends.

glen

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